Natures Comfort NCB Wood Furnace
Updated: Jan 31, 2016
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Overview of the NCB
The Nature's Comfort NCB Series is an outdoor wood boiler available in four models -- the NCB-80, NCB-120, NCB-175 and NCB-250. The number of each model relates to water capacity -- the NCB-80 has an 80-gallon water capacity, etc. The NCB has a heat output ranging from 2,000 square feet to 6,000 square feet, with a heating capacity of up to 300,000 BTU. It features a 1/4-inch thick firebox, a 6-inch chimney and a built-in ash pan for easy cleaning. It has easy to operate controls with a pump, blower and aquastat, and the unit is designed to enable idling for summer use. 2015 prices for the NCB Series start at $3,480 for the NCB-80, with financing available.
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Consumer Reviews of the Natures Comfort NCB
Date created: 2016-01-31
Name: L Danner
"Eroded on the inside"
We have owned three outside wood burners. The first two were Hardys and not a problem one with them. We only replaced one each time because we added a garage to be heated, then a pole barn and needed to upgrade to accommodate for what needed to be heated. A guy down the road from us had been in the business of selling outside wood burners/wood boilers for awhile. He no longer is now, not sure what happened there. But he came to us with 'this will be the last you a lifetime wood burner' with the Nature's Comfort and it was what we were needing for adding the pole barn on. Well the first 3 years things went well and then 2 days ago I went out and it was leaking out the front and no water pressure. So I cleaned it out and discovered it had worn through in the back. Now trust me with having wood burners before we know it needs to be cleaned to maintain it and only use spring water in it. Well we found out that the guy who sold us our wood boiler never sent the warranty in for us like we thought he was gone to do. Old saying proved true - if you want something done right, do it yourself. We also bought an outside solar water heater off of this company, I have had no complaints about that. Well we contacted Nature's Comfort and they could knock a few thousand off a new one. Oh gee thanks. Well thanks to Buckingham's Bucky's Machine Shop in McCutchenville Ohio he was able to prefab us out some metal to put inside and with a lot of help from a few friends we were able to weld a new inside to the wood boiler, better than when we bought it new. Now here is a tip for Nature's Comfort, why don't you try also welding on the inside? I think for $7,000 something for a new one you could afford to do that. I'm just writing this review because I am being very honest when I say we cleaned it, used only spring water, have a lean-to built around it to protect it and it has been maintained. The fact that they know we purchased it and the guy who sold us the wood boiler no longer works for them because I don't think they liked him representing them, I think they should have stood behind their product. So I hope you all send your warranty stuff because it went bad on us after only 3 years, and this was suppose to be the wood burner to last us. And I will repeat never had a problem with our Hardys. Not feeling much comfort right now.
Date created: 2015-12-04
Name: Joel Sheffer
Location: Gibsonburg, OH
"Do not buy"
I bought my NCB-175 in 2007 and have had nothing but problems. The first time it was fired up it popped a breaker. The wiring for the light was run too close to the stack from the factory, which also shorted out the pump. I was told they had some problems with this and was sent a new harness for me to install, nothing on the pump. I also went through 4 floats the first year and 2 design changes, I use a piece of wood to stick it now. After 3 years the exhaust stack was burnt off 3/4 of the way up. I was told this was a design flaw but Dave would not pay to have it transported back because he didn't feel it affected the performance that much, but they changed the stack on the new models that year. My dealer even agreed with me. He is no longer a dealer either. Dave also sized my boiler for me, which his guess was wrong. I have a 2600 square foot house with a propane boiler. I need to fill the ncb 3 times per day and about a cord of wood a week December-February. When the inside boiler calls for heat it drops my water temp 35° in my ncb. It doesn't have enough water storage. I had to add an insulated water storage tank in my basement to help. Every year I replace the seals, I'm on my 3rd pump, and fourth blower motor. I made a new ash drawer 5 years ago because the one that came with it warped so bad, and I had to repair the grates because they burnt off too. Dave only cares about selling these. As far as I'm concerned there is no warranty. I would not buy another ncb. Central Boiler or Woodmaster for me.
Date created: 2015-09-22
Name: Matt Bonasori
Location: West Virginia
This is a heavy built stove. Bought new in 2007 and heated every winter since then with it. Don't like the wood door closing mechanism and the rope seal won't last more than a couple years. The ash pan door needs some type of device to lock it shut. Burn good dry wood, oak and hickory. Load it twice per day about every 12 hours. Use good dry wood and keep your temperature up near 185 degrees, that way you'll still get good heat in the house even when the wood burns out and water in the stove is cooling down. I burn less wood than my friend does with his Hardy brand stove. Probably wouldn't buy this brand again, I'd buy a Central Boiler.
Date created: 2015-08-10
Location: Central Illinois
I purchased my Natures Comfort NCB-175 in 2009. I have great luck with the stove. It is easy to run and operate. One thing I really liked was the support I received from Natures Comfort directly. They told me the optimum way to operate their stove and they were spot on. 1,500 square foot home I keep at 74 degrees in the dead of winter, no problem, and I generally only have to fill or partial fill it 2 times a day. I keep my water temperature at about 130 for nights that don't get below 15 degrees up to 150 -160 degrees on the nights below 15 with a stiff wind. I use the differential setting that is on the aqua-stat and I never have to clean my chimney. I am thinking about supplement coal with my furnace to see if I can get my wood consumption down. The stove holds a fair amount of wood. So if you are considering a stove make sure you have time and access to wood. I don't like how it smokes back when you load the stove if the fire is not kicked up by the blower. It is a good idea to keep spare parts like blower, pump, solenoid, etc., in case something would fail. I also don't like having to replace the rope seal on the door every year. I have been given tips to prolong the life of the rope but I find if you can't be at home to monitor the stove it's a safer bet to just replace the rope seal every year. That way the stove stays at a safe temperature. I would buy another one and would recommend it to anyone that has a need. Keep in mind this is a science. You can't just turn on a switch and start a fire and walk away. Weather, temperature, house size, type of wood, and quality of wood all play a huge part on how your stove runs.
Date created: 2015-04-17
Name: John Chapin
"NCB-250 is easy to maintain"
Our dealer, Monte Loder, has proven to be an excellent representative of your company. His knowledge of your products has been very helpful, always timely and accurate. He makes every effort to keep us updated on all information provided to him by Nature's Comfort. He proficiently installed the system and thoroughly explained how to operate it to our satisfaction. Our NCB-250 is easy to maintain and efficiently heats our entire 1930's era frame (and somewhat leaky) house. The savings we have realized as a result of not purchasing propane has almost paid for the system.
Date created: 2015-03-14
Name: D. Taylor
Location: Holly, MI
"NCB-175 heats house and shop."
In 2013 we used propane to heat our home and electricity to heat our shop space. We spent about $1000 per month. Alternative Energy Solution installed our Nature's Comfort boiler for the 2014 season with one pump for the house and one for our shop space. We used some propane this year for days when we were not around, but we have saved thousands of dollars with our ncb-175. Rich at Alternative Energy Solution has been very quick to fix any issue we have had, and Nature's Comfort supplied us with a warranty pump cartridge when the shop one sheared. It has been a great experience and we have & would again recommend Nature's Comfort & Alternative Energy Solution to others.
Date created: 2015-03-13
Name: Brad Maxon
Location: White Lake, MI
"NCB-120 great boiler"
We have an NCB-120 to heat our 35'x 60' (with 20' ceilings) shop. We used propane prior and never kept the shace heated 24/7 due to cost. Winter of 2013, while the propane costs were so high, we worked in comfort with our NCB-120 heating the shop. With our boiler we can maintain a comfortable temperature in the shop all winter. I like that we only have to load it at maximum twice a day, and lots of times we run all day on what was left over from the night before. Rich at Alternative Energy Solutions sold and designed a forced air system with filters that heats our entire shop and we are very pleased with the results we get. Great boiler, we would and have recommend it to others and it would be the only brand I would buy in the future.
Date created: 2015-02-25
The dealer I bought my stove from did a excellent job installing it and has helped me all he could with advice about the best way to use my stove. However, about two weeks after I got it the ash pan warped. When I called the dealer, he called the powers that be and was told it was my fault and they wouldn't replace it. This is bull. I just put wood in and ashes out. It makes me think or worry, what if something else goes wrong with the stove. I finally had to take a hammer to the pan to get it in and out of the stove. I would have to think long and hard about buying another one. And I would not recommend this stove to anyone else just because the warranty is worthless.
Date created: 2015-02-19
I bought the NCB-175 with the recommendation of the dealer for the size of my house. The amount of wood I burn is incredible. I went through 18 truckloads of seasoned cherry from mid-November to mid-January, keeping my house at 67. I have also gone through two pumps in a year and a half. The first one was warrantied but not the labor. The second pump is not, because it froze. Warning - if you have to travel often or risk running out of wood, do not buy this. The system cannot be shut down in cold weather. If it freezes it voids your warranty.
Date created: 2015-01-29
Name: Zach Collier
"Couldn't be happier!"
I just received my first electric bill for a month heating my family's home and our domestic hot water with an NCB-175 and I couldn't be happier. We have a family of 5 in a newly-built home (about 2600 square feet) and our bill for December was less than $60. If you have access to firewood and don't mind the extra work, you can't go wrong with these stoves.
Date created: 2015-01-25
Name: D irvin
Location: Altoona, PA
The system heats our house and hot water with 2 times a day supply of wood. Adding coal with the wood reduces trips outside. It saves so much money on heat bills and the entire house is warm even in the coldest of weather. We go away each year in February. What is the best way to keep the unit from damage when away and not in operation?
Date created: 2015-01-25
Name: Paul Janowski
The stove heats the farm house well. It is well-built and I recommended it highly. Just make sure you have the correct chimney size. Mine came with a 6-inch instead of a five-inch. This problem is still not resolved with the dealer. Update on Feb 1, 2015: We are getting hammered with snow and wind here today. The boiler is doing a fine job of heating the house. It is a constant 72 degrees in the house. The wind chill is at -15. I filled the boiler this morning. Can't be happier! Update on Mar 15, 2015: We are starting to warm up here in Michigan. The boiler has done a great job this year, especially in February. Kevin from Airsource (the guy who installed it) said to turn it down to a hundred and forty degrees. This is 40 degrees lower than the winter setting of a hundred and eighty degrees. The house is still 74 degrees and not burning as much wood. Thanks Kevin from Airsource. He is very knowledgeable and is located around the Marlette area. Best boiler made.
Date created: 2015-01-22
Name: Aaron Lade
Location: Grant Park, IL
" A great experience!"
I recently bought an NCB-250 wood boiler from Randy at Wood Heating Solutions, and I must say it was a great experience. He was very knowledgeable and he got me in touch with Matt, his installer, who made this purchase that much better. Thank you to everyone at Wood Heating Solutions and Arctic Heating as well as Nature's Comfort for the great unit.
Date created: 2015-01-06
Name: L Morse
Location: United States
"Burns through too much wood."
I bought a NCB outdoor wood burner over 5 years ago. It has been nothing but trouble from the day that I bought it. It never worked correctly. I had it professionally installed. It did not work properly, so I called the company and they sent a tech out to look at it. The problem was never resolved. It burns through more wood than any of my neighbors' stoves, and they have different brands. I am filling it every 2-3 hours anytime that it is below 20 degrees. 3 of my neighbors that have other brands fill theirs 1-2 times a day. We burn through over a full cord of wood every 5-6 days. I am looking at getting another brand because I can't take this much longer. The one thing that is nice about it is the ash pan is easy to dump.
Date created: 2014-11-26
"Great temporary heat while building"
While building our 1520 square foot home 2 years ago, we used an NCB-120 to heat it before the the natural gas furnace got hooked up. We had a large water-to-air heat exchanger and fan located in the basement. It was connected to the boiler with insulated pipe going out a basement window to the boiler located nearby. When we first hooked up the boiler, the house wasn't insulated, and yet the house was comfortable to work in. Once the house got insulated, it was always warm. The 120 did a great job of providing heat so the drywallers, trim carpenters and painters could get their work done in November and December Michigan weather conditions. The 120 boiler is the equivalent of the "little engine that could."
Date created: 2014-11-10
Location: Johnson Creek, WI
We purchased our wood burner this spring and have been very happy! Everything needed was sent and my husband installed it easily himself. Randy at Wood Heating Solutions made sure we knew and completely understood everything prior to our order. We are keeping our pole shed and home nice and toasty on these cold Wisconsin nights!
Date created: 2014-11-06
Name: Tammy ross
Location: Hazard, KY
"Natures Comfort review"
We are very pleased with the way this furnace heats our home. Also, the hot water temperature and availability of hot water is very impressive. I love how hot the water is. Our installer was Tim Wooten. He is very efficient and knowledgeable of the furnace, seeing as he owns one himself. He is honest and dependable, and very good at his job.
Date created: 2014-11-06
Name: Nick jones
Location: Newark, OH
My name is Nick Jones from Newark, Ohio. I purchased an NCB-250 and I am very satisfied with the unit. It is a very user-friendly and high-quality unit, built to last. The NCB-250 is very energy efficient. I am only filling my unit 2 times in a 24-hour period. I have a flat plate for my domestic hot water and it works very well. Randy from Wood Heating Solutions is very nice, and very knowledgeable about Natures Comfort products. He was always able to answer any of my questions.
Date created: 2014-10-24
Name: Rev. Dr. Matthew Mangan
I just got it up and running. I have not gone through a winter yet, so I cannot give my opinion on how well it works. But I can say my salesman, Dennis Brown, was very helpful all through the process, as was the young man who delivered the unit to my home. The home office was also very helpful every time I called with questions. So I am satisfied with the customer service and friendliness of all the employees I talked with.
Date created: 2014-10-08
Name: Ken and Sherry Bedford
Location: Boyne City, MI
We are very pleased with our new wood furnace. Our dealer, Denny Brown, did a great job helping us decide which model would be the best for our needs and was very supportive through the installation process. We would recommend these products to anyone.
Date created: 2014-09-29
Name: Zachary W Burdo
Location: Northern Michigan
I'm very happy with my new unit (NCB-80)! Your rep up here in northern Michigan (Denny Brown) was very helpful with any information on the purchase and installation of your unit, even answering texts in the evening when I was installing. Everything went very smooth with delivery also! Thanks Zachary w Burdo Elmira, Michigan.
Date created: 2014-09-01
Name: D. Schafer
Location: Traverse City, MI
I am overwhelmed at the way we were treated and helped to get our new Nature's Comfort ncb-175 wood boiler up and running. Denny Brown has been super in helping us get the correct model, the right location on our property, and answering questions on how to install the unit. Now that it is up and running we have all the hot water we need and more, and are anxious to see it perform in keeping our home warm during the heating season. The unit performs as we were told it would. Thank you, Denny!!!
Date created: 2014-08-28
Name: Albert McComas
Location: Mt. Olivet, KY
"We LOVE our Outdoor Wood Boiler!"
We had our wood boiler installed in January, on a very cold weekend. Our house would not stay warm with the heater running full blast constantly. Within hours of installation our house was as warm as it had ever been, this is the best thing we have ever done. Our installer Mike was amazing! He set it up, walked us through the entire manual and stayed until it was running perfectly. We have recommended him to several of our friends/neighbors. We have continued to use it through the summer to heat our water and have been very happy, never, ever run out of hot water. It has continued to work perfectly, no hassle, and has cut our electric bill almost in half! Thank you Mike and Nature's Comfort.
Date created: 2014-08-25
Location: Quebec, Canada
"Completely in awe of my NCB-250"
I just have to say that I am completely in awe of my new boiler. I know that it is early in the season but in the short amount of time that I have been using my NCB-250 I can only say wow! It is so simple to use and I cannot believe how it heats my 3000 sq ft home and how it heats our hot water so quickly and so efficiently.
Date created: 2014-08-25
"Way better than other manufacturers' similar stove..."
I had another manufacturer’s unit and now have an ncb-250. It’s a much better stove that does a better job of heating and uses less wood!
Date created: 2014-08-25
Name: Tanya E.
Location: Dekalb, IL
"NCB-175 is a wonderful model"
We purchased one of your company’s wood burning stoves last year. We would like you to know that our dealer came out to look at the stove and we were pleased with his knowledge and work on the stove. Thank you for your help!
Date created: 2014-07-30
"Eats wood, bad waste of time"
Save your money they will not stand behind their stoves. They get the money up front and you're stuck with their junk.
Date created: 2014-01-10
Name: J Nordan
Bought the 175 model with shaker grates. Works good when the weather is 25 degrees or higher. I get a longer burn time with coal but it smokes terrible. Filled full of wood I can get maybe 9 hours on a good day, still burning but the temperature will be way low, really this thing Needs fixed every 6-7 hours to keep water above 150. I've tried everything and there is no way to keep a huge amount of sparks and flames from coming out the chimney, and I have 12 ft stack on top of the boiler! I've adjusted the air 100 times, spark arrestir, even called the dealer ( he said this is normal!). I can't believe I haven't burned my adjacent barn down or started a forest fire with this thing! If I turn the air down to where rhere is no sparks or flames out of the chimney, I cant get the temperature hot at all. Terrible design, very unsafe, firebox toooo small, blower too loud, very inefficient. Everyone I know has outdoor boilers and natures comfort is by far the worst one I've seen.
Other NCB Reviews
Most of the online reviews regarding the NCB are positive. There is review on outdoorwoodfurnaceinfo.com from a homeowner who loves his NCB unit and wonders why he didn't install one years ago. There is another post on the same site from a homeowner asking for opinions of the NCB, and every response about the unit was positive.
The warranty for the Nature's Comfort NCB wood boiler is comprised of the following:
- 20-year material and labor warranty on the fire drum (prorated after 5th year)
- 10-year warranty on the water jacket (prorated after 5th year)
- 1-year warranty on other components