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Consumer Reviews of Heiss wood furnaces

#32  of 34 brands of wood furnaces
30% of customers recommend
2 of 5 stars 13 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2013-12-23 Name: Very Sad

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"Heiss means heartbreaking"
This idea is not yet ready for the market, nevertheless , they are selling them. They have features like doors that fall off (yes this is the newer style) Gasifiers that don't gasify, stove pipes that are intended for indoor use and rot out in less than a year, and a hot tempered owner that forgets what he has told you previously or randomly changes his mind like Pharoah in Egypt. They do not stand behind their units. The best people have left the company or perhaps were asked to leave. Their flaws: they told the truth and they tried to fix the problems. This kind of activity is no longer tolerated.

Date created: 2013-12-19 Name: Tom Jansma
Location: Hopkins MI

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"I would not buy it"
The heater was great the 1st year (after the door fell off). The 2nd year the blower went out. The third year smoke began leaking out of the siding. I wouldn't buy one again
Date created: 2012-12-10 Location: Kingston, Michigan

Satisfaction Rating:
5 of 5 stars Very Satisfied

"Heiss Heaters Outdoor Wood Boiler"
I am very satisfied with my boiler. I have now owned it now for about 3 months. It has definitely served its purpose with this crazy weather that we have been having. I like the fact that the boiler is sleek in design and does not take up a whole lot of space in my yard. Also, it is a bonus that the boiler is weather resistant it can withstand the cold and hot temperatures without having to worry about varying temperatures damaging the unit. This unit is very safe to contain outdoors and for its size can heat my whole home very efficiently. It does not put out a lot of smoke when in operation which is a bonus I was concerned about polluting the air. The only thing that I don't like about the unit is the small door that it has. This is something that can be overlooked due to the awesome functionality. So far I have not had to replace any parts on the unit. If I had it to do all over again I would purchase this unit and refer it to family and friends. You can beat this wonderful deal for the price. Customer service was great they thoroughly explained the unit before installation and made themselves available for any questions that I had.
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