Consumer Reviews of Central Boiler wood furnaces
Read more about Central Boiler wood furnaces
Reviews by Series
- E-Classic (35 reviews)
Date created: 2015-01-02
Name: Pete McLaughlin
Location: New Jersey
I've had the unit for almost 10 years with no problems,no rust at all. I've done practically nothing, just kept it burning and cleaned out at the end of the season. I treated the water initially and tested it from time to time but only had to add a little water twice. The unit is not very efficient and smokes a lot but I burn poor quality wood, not always dry. I'm in the tree business so it works great for me.
Date created: 2014-12-15
Name: k Immel
Location: Eden, WI
We have two 6048's heating over 5000 square feet each. We've had them just two seasons now and the boilers work great with no issues. We sample the water every three months and use Ash-trol every other day. The dealer was excellent and answered all our questions. I would definitely recommend this boiler.
Date created: 2014-12-08
Name: J Bowman
Location: Ontario, Canada
I've had trouble since day one. The aerator burns off regularly and regularly plugs between the top screw and the feed screw. I wired in a switch to isolate them, but it shuts down regularly. Restart it and it will run all day just fine and will go out over night ( the furnace is off site from my home). Service is difficult to arrange; I have been told 3 weeks for a technician. I am an electrician so we get by. We are in the third year of operation and cant wait to replace it.
Date created: 2014-12-02
Name: Ann Plummer
Before buying anything from Central Boiler, watch what you sign. After the deal is done, the dealer will present form 4949 created 5-2008 that states the boiler has a pro-rated warranty on the firebox/water jacket. Our furnace is on the sixth year and the whole back of the unit is rotten and leaking. I was told by Central Boiler that they would only pay 75 percent of material cost only. Ask to see the warranty and read it carefully before purchasing. They use deceptive practices in selling these units. This unit will never make 25 years as the warranty says and they know it. Only buy a Central Boiler if you are willing to have a welder come in and repair it every couple of years.
Date created: 2014-11-28
Name: buster deyton
Location: Burnsville, NC
"Worst ever. Do not buy"
Do not buy this. It is nothing but trouble.
Date created: 2014-11-28
Location: Fallsburg, OH
I have had my Classic for 3 heating seasons. It works great, I only load it once a day during normal winter temperatures of teens and twenties. Now there are sub-zero temperatures and I have to load it twice a day, but that is to be expected. My home is 2000 square feet and I'm also heating the domestic hot water with a family of 4. My dealer has always been there for me. Last year we had strong winds and it blew my carport into my burner, and ripped the chimney off and damaged it. My dealer fixed me up late in the evening with a new chimney section.
Date created: 2014-11-13
Name: Brian Bench
Location: Marshall, MO
"Worst customer service I have ever had"
I'm not sure what to think about my Classic boiler as I have no idea how to operate it. I bought a home with a boiler already installed but no manual, and when I contacted the company for a manual they refused to sell one to me and referred me to a a dealer. I have no local dealers, so I called one several towns away and since the didn't sell it to me, they were in no hurry to assist me. I would never recommend this product to another person.
Date created: 2014-11-11
Name: R. Shepler
The warranty sucks - read the fine print! Had it 5 years, used it 6 months out of the year, and one side had pinholes after 4 years of burning. I get 2 months in to burning it this year, and the same thing happened to the other side. I called the company, and they said they would start a file on it. I could also send it back at my cost, and they would fix it and I would be without a burner for 6 to 8 months. Whatever. Don't buy one!
Date created: 2014-10-21
Name: G Seager
Location: Smyrna, NY
Purchased new and have only used for 3 seasons, exactly as specified. We followed all the cleaning instructions, and yet have a large hole in the back of the unit that allowed the box to get too hot and damaged the air tube. Central Boiler has been extremely unresponsive, unconcerned and if we do speak with them, they are generally rude. The supposed warranty is a joke. We have had several master welders look at our unit and they can't believe the poor quality of materials and workmanship, not to mention the overall poor design. They sent us a repair kit for our hole, but we are responsible for everything else, including paying for shipping! The dealer has also been no help at all, and he, too, acknowledges that this is how Central Boiler does business. We are so dissatisfied and frustrated. We don't know if we can even use the unit.
Date created: 2014-10-10
Central Boiler's dealers are not truthful. The warranty is not good at all. The dealers installed the wrong underground piping. Central boiler couldn't care less. They got their money, that's all they care about. Mike in Ohio would not tell anybody to buy this stove. Stay away from Central Boiler.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.