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Consumer Reviews of Richmond water heaters

#41  of 47 brands of water heaters

20% of customers recommend
2 of 5 stars 60 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2011-12-18 Location: Lake View Terrace, CA

Satisfaction Rating:

5 of 5 stars Very Satisfied

I've owned this water heater for a little over 13 years now. I am very satisfied with this water heater because i've never had any problems with it. Its been very reliable so far. I am excited to know how many more years it'll last til' I have to replace it. There is nothing i dislike about it, i'm just very satisfied as it is. Greatfully I haven't had to have it repaired yet but if i did i think i would rather buy a new one. It is well worth it for the price and for it to last more than 13 years it's a GREAT buy. I have recommended it to family and friends and definetly will continue to do so :). When the day comes that i have to replace it i will definetly buy the same brand if still availiable. For anyone looking into a reliable water heater that can last over 13 year, RICHMOND is the way to go!

Date created: 2011-11-22 Location: New Berlin WI

Satisfaction Rating:

5 of 5 stars Very Satisfied

"In Love with Richmond"
I have had my Richmond water heater the entire time I have lived in my condo, 9 years. I have been very fortunate because it only came with a 6 year guarantee. The water heater was the brand installed when the condo was built so I had no say it what brand it would be, but I have been very happy. It is a 50 gallon tank and it's recover time is short. I can truly say I have never run out of hot water. I have never had any repairs on it either, but since the guarantee is up I am expecting them but I would buy another Richmond for sure.

Date created: 2011-06-16 Location: Knoxville, TN

Satisfaction Rating:

4 of 5 stars Somewhat Satisfied

"Home Water Heater"
We have owned the water heater now for about 4 years. It has some good features in that it keeps a nice heat for both dishwashing and showering, and it has also never had any leaks or major issues tied to it. It does, however, take an extremely long time for the water in any location to heat up. It can take over a minute to to heat slightly for us to wash our hands or to take a shower, which is a big waste of water. We have not had to do any repairs on the water heater, which is wonderful, but I would worry that sometime soon we may have to make some. I would recommend the brand to someone else as I would assume that in the past 4 years they have likely made corrections to some of the issues related to the water heater. Overall, the water heater does its job and has been reasonably efficient for us.

Date created: 2010-09-21 Name: S. Luker
Location: Decatur, IL

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Always hot water"
I purchased a Richmond water heater at Menards several years ago. I haven't had any problems with it. Water heaters last a very long time. I must admit that I haven't cleaned out the sediment on the bottom of the tank as recommended. I especially like the vacation mode setting.

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