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Richmond Power Vent Water Heater

#2 of 3 Richmond Water Heaters

Updated: Oct 4, 2016

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Overview of the Power Vent

The Richmond Power Vent is a discontinued gas water heater. The unit was available in 40, 50, 60, and 75 gallon tall and short capacities. Several models were Energy Star rated. An integrated self-diagnostic system monitored the water heater, and flammable vapor detection sensor disabled the heater in the event of flammable vapor accumulation. It featured venting lengths of up to 100 feet, with vertical or horizontal termination. The EverKleen self-cleaning system helped prevent sediment build-up for improved efficiency.

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Consumer Reviews of the Richmond Power Vent

Compare to Other Richmond Water Heaters:
  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

Date created: 2016-10-04 Name: L. Smith
Location: Iowa

Satisfaction Rating:

1 of 5 stars

"Never buy this brand again"
So I bought a water heater in June of 2010. It has a 6-year warranty. The heating element goes out of it in September 2016. They don't stand behind it! So much for customer service. So then I proceed to order the part from them which is $30 more than if I just ordered it from Menards, but I thought I would get it sooner than from Menards. Turns out it will take longer because they didn't have it in stock. So meanwhile we are taking cold showers for 2 weeks! No regard for the customer, all I got was that there was no guarantee of when it will ship, even though I was told it would be at my door step in 3-7 days. So for 2 weeks my wife, 3 kids (9, 13, 14) and myself are taking cold showers.

Date created: 2016-01-12 Name: B Baxter
Location: Holley, NY

Satisfaction Rating:

5 of 5 stars

"Richmond model 65G50PV-42F"
No issues in 8 years, works great.

Date created: 2015-05-24 Name: K. Rollins
Location: Akron,OH

Satisfaction Rating:

1 of 5 stars

"Don't buy one"
I normally never write reviews but this is the worst water tank ever! My tank went out at 17 months old. I took it back to the store and got a new one. Installed it and it had a bad control. I took that one back and got another new one. Installed that one and the same thing, another bad control. Had two service guys from different companies out looking at it because I thought I was losing my mind. They are ranked 33 out of 37 hot water tank manufacturers. Going to buy a Reem from Home Depot.

Date created: 2014-08-26 Name: Peggy D
Location: Fox Lake, IL

Satisfaction Rating:

1 of 5 stars

"Richmond Hot Water Heater Blows"
I bought a Richmond hot water heater 2 years ago and it's leaking from the top now. Just recently went through chemo and could not stand the egg smell it made me sicker. Took out the a rod and this voided the warranty. The hot water heater is wasted now, it's been leaking from the top for about 3 weeks. Sent an e-mail to Richmond, who passed the buck to a Rheem agent. That agent did not even address my problem. Please do not buy a Richmond Power Vent hot water heater or you are in for a big disappointment. I was told not to buy a Richmond by my plumber but did anyway because of the convenience of making payments at Menards. Guess you learn from your mistakes.

Date created: 2014-05-18 Name: Randall Bos
Location: Holland MI

Satisfaction Rating:

2 of 5 stars

"New models more problems"
I have 12 power vent hot water heaters from this manufacturer in my rentals. Those I bought in 1998-1999 were good - no major issues for many years. As they age they leak which is normal. I started to replace them with the new models. I have replaced six of them in the last four years; of those six three have had problems: control valve, gas sensor, igniter. I call the 800 number they politely diagnose and send me a part. Sometimes it works, sometimes not - so I repeat the process. On the latest issue I have tried three times - replaced the control valve, cleaned the igniter system and burners and it still does not work consistently. Once the six year warranty ran out on one of them - they wanted $400 for a replacement part (for a $600 heater). I do not recommend any of the models since 2006 and those from 2009-10 being even worse based on my experience.

Date created: 2012-12-04 Name: Chilli
Location: Chicago, IL

Satisfaction Rating:

1 of 5 stars

"Power Vent"
Rheem does not stand by their products. I had issues from the time the hot water heater was new. The error codes were misleading as finally years later it issued a control valve issue. Turns out it was the control valve all along since the problem would repeat itself every few months(always required re-setting the power). I read that this was a recurring problem on these models. When I called Rheem, they were very argumentative and even though they admitted this was a re-curring problem on these models, they refused to cover the defective product. a new valve costs as much as a new water heater. I will never buy a Rheem or Richmond product again.

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Other Power Vent Reviews

There are several problems listed with Richmond Power Vent water heaters on thetankatwaterheaterrescue.com, including leaks, noise and ignition problems. Many of the problems seem to be with the vent itself, and most of the units are over ten years old, well past the warranty period.

Power Vent Warranty

The warranty for the Richmond Power Vent water heater is comprised of the following:

  • 6-year tank warranty
  • 6-year parts warranty

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