Richmond 9 Year Electric Water Heater
Updated: Apr 3, 2019Write a review
Read more about Richmond Water Heaters | 9 Year Electric Warranty
Overview of the 9 Year Electric
The Richmond 9 Year Electric is a discontinued water heater available in medium and tall models with capacities of 40, 50, 65 and 80 gallons. The EverKleen self-cleaning system helped fight sediment buildup, and a heavy-duty anode rod protected the tank from corrosion. A stainless steel upper heating element was designed for longer life, while rigid foam insulation reduced heat loss. A high temperature dip tube met the most stringent plumbing codes, and a temperature and pressure relief valve was pre-installed at the factory for added safety. It appears that several of the 9 Year Electric models are now part of Ruud's Essential Plus series of electric water heaters.
Date created: 2019-04-03
Name: J. Settle
Location: St. Louis, MO
As a new unit installed three years ago, the hot water heater struggled to thoroughly heat the water. I recently had to change both thermostats and both elements. It works better now than it did as a new unit. Rheem/Richmond would not reply to inquiries. I will not purchase a Rheem/Richmond hot water heater in the future. It appears they ship from the factory with low-quality thermostats and heating elements.
Date created: 2018-04-11
Name: Mike Mokry
Location: Wilmington, IL
"Spend your money elsewhere"
Previous homeowner had a Richmond 50 Gallon electric water heater installed in 2014. I purchased the house in 2016, and in 2018 it started to leak. Their great warranty only is for the original owner. Well bought a replacement at Menards. Has been installed about 1 month, and already need service as they think one of the heating elements is having issues. Their customer support is absolute crap. Was told that someone would be contacting me the next day between 8 and 10 am to schedule to come onsite. Wait about 20 minutes after 10 and contact support again. Tech states, not sure why they told you someone would be calling between 8 and 10, they have one business day to contact you. Will never buy Richmond again.
Date created: 2017-11-14
Location: Mineral Wells, TX
"3 month old heater having issues"
Purchased Richmond water heater model 6em40-d August 16, 2017. Had to replace element October 2017 heater was kicking off breaker it has been 1 month and I am having the same issue and of course there is not an authorized technician in my area. So the warranty does me absolutely no good! I will not purchase another Richmond water heater. Less than 3 months old should not be having any issues what so ever. Very frustrating.
Date created: 2016-10-12
Location: Zumbrota, MN
My electric water heater started leaking from the tank, it was only 14 months old. I removed it to replace it. Warranty department said the warranty was void because I removed it. Was I supposed to let it ruin my cabin floor? I will never buy another one.
Date created: 2016-08-31
Name: Noelle P
Location: Southeast Wisconsin
"Not a problem"
I have installed over 50 Richmond water heaters and have had little trouble with them. Any troubles had were with the water quality coming in, and on occasion the pressure relief valve. Rarely have there been troubles with the heater itself. Elements blow over time, usually due to sediment build-up in the bottom, but maintenance of the unit is the key. Older units were built better with better tank coatings on the inside, but newer ones have better insulation in them. The amount of time to get hot water to your faucet also depends on how far away the heater is from the faucet. The standing water in the pipes has to first come out of the faucet lines before the warmer water will get there. It's not always the heater's fault.
Date created: 2016-04-08
"Do not waste your $$"
We have an 80 gallon tank and have only had it 6 years...nothing but problems! Today I awaken to ice cold water again...No fixing it. Spend the extra money and buy a different brand! What a joke!
Date created: 2013-09-25
Name: Michelle McKim
Location: Churubusco, IN
"They Do Not Stand Behind Their Products"
I replaced my water heater that was 17 years old with new as old started to leak. New water heater was the lowest cost one at Menards that would hold 50 gallons and would fit the space. Low in cost means over $400 with tax not counting other installation parts needed. Old one - only issue before it leaked was I had to replace one element one time. New one - installed and running for 10 days before I find my hot water smells like rotten eggs. In 17 years my water has never smelled bad, that is with and without the water softener. When our old water softener quit, we were without one for a few months and water was discolored and smelled irony (and tasted it too), but no foul odors. Did some research and found that the anode rods they put in the new systems have caused it. Called the company to get them to replace it with one that would correct the issue. You know, the kind they used to put in them. They swore it was my water and not their product and anode rods are "sacrificial rods" and not covered. If it was my water, then how come I never had an issue until I installed your water heater. I can heat my cold water on stove or in microwave and get no smell. I said, I understand that the rods are designed to wear out, but not in 10 days. All I asked for was one in the right material, which happen to be in their higher priced models I later found out. No go. I was going to order one online for $60 but decided to check Menards to see if they carried them. No, they didn't and clerk said he gets lots of complaints about the company. They do not stand behind the lower priced models. They were able to order me the correct rod for about $25, 2 week wait, but worth saving $35. So those looking for a water heater, might want to avoid Richmond or at least order a new anode rod so you can replace before you install it.
Other 9 Year Electric Reviews
The Richmond 9 Year Electric is only mentioned in a couple of online forums, and only as part of a group with the 6 Year and 12 Year units. There is nothing specific said about the 9 Year Electric.
The warranty for the Richmond 9 Year Electric water heater is comprised of the following:
- 9-year tank warranty
- 9-year parts warranty