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Rheem Professional Prestige Water Heater

#4 of 12 Rheem Water Heaters

Updated: May 31, 2016

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Overview of the Professional Prestige

The Rheem Professional Prestige is a water heater available in gas and electric models. Gas Professional Prestige water heaters are available in both tank-type and tankless models and have an energy factor of up to 0.94 for tankless and 0.94 for tank-type units, with certified Energy Star models available. Gas units are available with several venting options, including condensing power direct vent, direct vent indoor, and powered damper, as well as an ultra low NOx unit. Electric water heaters range in energy factor from 0.95 up to 2.45 for the Professional Prestige Hybrid Heat Pump. Select models of both gas and electric are EcoNet enabled for integration with home automation, energy management and demand response systems.

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Consumer Reviews of the Rheem Professional Prestige

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

Date created: 2016-05-31 Location: Lawrenceburg, IN

Satisfaction Rating:

5 of 5 stars

"Rheem Water Heater Review"
We have owned the water heater for about 2 weeks. Our old water heater was leaking the the heating element went out. I love how efficient our new water heater is and how east it is to use. It also give you a lot of information on the LCD touchscreen display. So far we have not had to fix or replace anything. I would recommend to friends and family. I also love everything about this brand so far.

Date created: 2016-01-11 Location: Billings, mt

Satisfaction Rating:

4 of 5 stars

"Review of my water heater"
I have owned our water heater for over two years. It has worked fairly well but has had some issues as well. I like that I have hot water for longer periods of time and can also get heated water instantly. I have had some issues with the upkeep of the flame igniters. We have had the plumber over a number of times for warranty and service of the unit. So far the last technician did a great job on the cleaning and service of our water heater. I however would not buy this brand again. I would also not recommend this brand nor model to anyone else. If we ever replace this unit it will be a different brand and model. I do enjoy the unit if it works but have had a lot of issues with this system. I also am curious if I made the right decision choosing it.

Date created: 2016-01-07 Location: Sebring, Fl

Satisfaction Rating:

4 of 5 stars

"Great Heater At an Affordable Price"
I've owned this water heater for just over half a year and feel that I have a fair handle on what to expect from it. I like that it heats water quickly and seems to be friendly on my energy bill. I dislike the size capacity of the shower. It seems when my wife takes a shower before I do, I seem to not have enough hot water left for a shower of my own. Without fail, halfway through my shower, the heat will run out and I'm left soapy and forced to finish up with ice cold water. That aside, the water heater has treated me well. I've never had issues with leaks or it needing repairs of any kind. I would definitely buy the same brand again, but I would probably shell out a little more for a larger capacity heater. That's my two cents anyway.

Date created: 2015-09-29 Location: Los Angeles, California

Satisfaction Rating:

4 of 5 stars

"A non-biased critical review of Rheem Water Heater"
I have had this heater for a relatively short amount of time, just a couple of months to date. And yet it has managed to surpass my expectations. The thing I like best about it is how energy efficient it truly is. I have seen a good amount of drop on my electric bill. One thing I regret in purchasing this is I should have gotten the 80 gallon model instead of the 50. That was a mistake on my part, but I felt the one I got was enough. So if in case you are planning on getting this line or series, just make sure to consider your consumption. Because as far as the energy savings and efficiency of this product, you don't really have to worry about it. So get the one that has the most capacity. I would definitely recommend and buy this brand over and over again if given the need to do so.

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Other Professional Prestige Reviews

Comments about the Prestige on online forums appear to be mixed. On Amazon.com there are several comments stating that the unit works great, while others say that the complex technology, especially with the tankless units, leads to problems. A homeowner asking for advice on terrylove.com in choosing between the Professional Prestige and a similar A.O. Smith unit found most members recommending the Prestige.

Professional Prestige Warranty

The warranty for the Rheem Professional Prestige water heater is comprised of the following:


  • 6- to 12-year tank warranty (depending on model)
  • 6- to 12-year parts warranty (depending on model)


  • 12-year heat exchanger warranty
  • 5-year parts warranty
  • 1-year labor warranty

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