Rheem Performance Plus Water Heater Overview

The Rheem Performance Plus is a water heater available in gas and electric models. The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. The one electric unit is available in 40 and 50 gallon capacities, with a .95 energy factor. The Performance Plus is self-cleaning, which helps prevent sediment build up and saves energy, and the gas units are maintenance-free, with no filter to clean. It uses a premium grade anode rod for long-lasting protection against corrosion, and comes with both a temperature and pressure relief valve and an enhanced flow brass drain valve. All models of the Performance Plus have a self-powered diagnostic control system with troubleshooting codes.

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Consumer Reviews of Rheem Performance Plus

3.4

  • Very Satisfied
    7
  • Somewhat Satisfied
    5
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    6
  • #6 of 13 Rheem Water Heaters
  • 66.67% of customers recommended

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Rheem Water Heater Reviews

Showing 6-10 of 18 reviews

"Really pleased with this purchase"

5.0 rating
Very Satisfied

I have owned this water heater for about six months and so far I absolutely love it. My previous water heater was 10 years old and had been used to heat the house via the furnace. I had the furnace replaced years ago but the water heater still had some life left. This new heater was a great price. It heats faster than my previous heater. I also like to take hot showers and with my previous heater I could turn the hot water all the way up and it would barely if ever be hot enough. With the new heater I can turn the hot water to half way and it is hotter than my previous water heater by far. I have never had to have it replaced. I read multiple reviews online before purchase and only read good things about it. I would recommend this to a friend and would buy this brand in the future.

Hilliard, Oh

"Quality and Efficient Hot Water Heater!"

5.0 rating
Very Satisfied

We have owned the Rheem Performance Plus hot water heater for 5 months, and it works amazing. We are very satisfied with its performance, which allows us to always have nice hot showers and never have any problems sustaining hot water after a couple of showers or loads of laundry. I would highly recommend Rheem's Performance Plus model because its yearly estimated energy cost is less than $300, which will save us a lot of money.

Stratton, VT

"Pilot assembly does not work"

1.0 rating
Very Unsatisfied

Had it for 2 weeks. Had a hard time lighting it the first time, but after shutting it off for an unrelated matter, it would not relight. After trying many options we called Rheem. The first person put us on hold for 10 minutes after we explained the problem. Hung up and called back. The next person said they would expedite a new assembly (offered it so quickly it must be common complaint). This was Saturday. By Monday night we had not seen anything arrive so we called Home Depot to complain. They told us Rheem offers replacement and labor. No one mentioned they could send a tech out. Instead I've had to pay someone for all this fusion around. I called Rheem again to get a tech out – 2 days! That means 5 days without hot water after getting a brand new hot water heater. When I asked why neither of the first two customer service people told us about tech help, they said, "Because you didn't ask."

Marianne Martin

Boulder, CO

"Water heater review"

5.0 rating
Very Satisfied

I love the fact that this heater keeps us with a constant supply of warm and hot water, and we never have to worry about our water supply going cold when taking long baths or showers. The only thing I dislike about the heater is the fact that it is spacy and I have it in my bathroom which is pretty small in size. I would highly recommended this brand to a friend and I would purchase this brand again as well. We had this heater going on 5 years now and we have not had to get anything repaired on it and from the looks of it we will not have to. The product is worth the price that we paid for it indeed. If I had to buy another hot water heater in the future I would try to buy from this same brand name, no other one.

Red Springs, NC

"Rheem Performance Plus water heater review"

4.0 rating
Somewhat Satisfied

When I purchased this water heater back in 2014 I was replacing my old water heater of 15 years. In doing so I was looking for a durable, low maintenance system that would provide enough hot water for all my household needs. When it arrived the installation instructions were very simple and assembly was straightforward and within an afternoon I had it all setup and ready to go. The water temperature that this heater puts out is perfect. I was pleasantly surprised by how much better it performed than my old model. In the 12 months that I've owned this heater I haven't experienced any issues, or had any reason to repair or perform general maintenance on it. If I had to buy another heater I would absolutely buy the same model again, or I would have absolutely no problem with recommending this same model to a friend or colleague.

Baltimore, MD

Other Performance Plus Reviews

There are not many online reviews regarding the Performance Plus. A homeowner on Terrylove.com asked for opinions on whether to buy the Rheem Performance, Performance Plus, or Performance Platinum water heater. The comments were mixed and the homeowner decided to purchase the Performance because of the lower price and ease of replacement. Another homeowner on the same site asked for opinions between the Performance Plus and a Whirlpool 6th Sense. Most comments favored the Rheem and the homeowner decided to purchase the Performance Plus.

Performance Plus Warranty

The warranty for the Rheem Performance Plus water heater is comprised of the following:

  • 9-year tank warranty
  • 9-year parts warranty
  • 2-year full in-home labor warranty

 

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