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Consumer Reviews of Navien water heaters

#31  of 37 brands of water heaters

25% of customers recommend
2 of 5 stars 4 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2014-06-30 Name: Lloyd Gilliam
Location: Bixby, OK

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Navien Cc-240(a)ng water heater"
Had this unit for less than 4 years. I've owned many homes and rental homes for the past 40 years. The Navien has given me more problems than all my other homes combined. It's been an awful experience. I could never recommend this unit.

Date created: 2012-11-14 Name: colin
Location: ontario

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Takes over a minute to get hot water"
The thing is useless. Wastes a lot of water and takes 1:30 seconds to get hot water. They all tell me that is how long it takes.

Date created: 2012-04-09 Name: dave Deplumber
Location: Wisconsin
Years owned: 2

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Navien tankless heater"
I have a Navien np-210 tankless water heater. Works Great! Never run out of hot water! No problems. It has stainless steel heat exchangers, they are more resist to burn outs than a copper heat exchanger, because of poor water quality. 98% Eff. vents with plastic pipe too.

Date created: 2011-07-17 Name: B. Hemstad
Location: MN
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

I've had a Navien tankless water heater for less than one year. It has never fully operated correctly. We have had 3 major breakdowns since we purchased it. On this our latest breakdown, we were promised an overnight shipment of a new part -- It never came. We are now without hot water for the 4th day. I will never buy this brand again and I will advise all friends to not do the same.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

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