American Water Heaters
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American Water Heaters manufactures and distributes residential and commercial water heating products. Headquartered in Johnson City, Tennessee, American is a subsidiary of A.O. Smith Corporation, which had worldwide sales of approximately $3 billion in 2017.
American Water Heater Company was founded in the early 1970's and was purchased by GSW Inc. in 2002. In 2006, GSW was acquired by A.O. Smith. American’s manufacturing, research and development, and headquarters are all located in Johnson City, Tennessee.
American manufactures gas and electric tank-style and tankless water heaters. Among the products American offers are the High Efficiency Gas Water Heater, which delivers 0.70 EF and is Energy Star qualified; the Hybrid Electric Heat Pump Water Heater, which the company claims is twice as efficient as a standard electric water heater; and indirect solar booster water heaters, available in 80 and 120-gallon models, which are Energy Star rated and designed to be part of a closed loop solar water heating system.
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P.O. Box 1597
Johnson City, TN 37605
American offers a tank warranty ranging from 6 to 12 years and a parts warranty ranging from 6 to 12 years on residential electric and gas water heaters, depending on the model. The warranty on high efficiency, hybrid and solar models ranges from 6 to 10 years on both the tank and parts, depending on the model. The warranty does not include the cost of labor.