AO Smith Energy Saver Water Heater
Updated: Sep 12, 2018Write a review
Read more about AO Smith Water Heaters | Energy Saver Warranty
Overview of the Energy Saver
The A.O. Smith Energy Saver is a series of natural gas and propane water heaters designed for manufactured homes. Energy Saver water heaters are available in 30-, 40- and 50-gallon capacities and are available in either standard or direct vent models. A low NOx, Green Choice burner reduces emissions by up to 33%. All models feature Flammable Vapor Ignition Resistant (FVIR) technology, which prevents against accidental ignition of flammable vapors. The Energy Saver is equipped with a self-powered gas valve that requires no external power source and provides improved temperature and accuracy. A DynaClean dip tube helps maintain efficiency by reducing lime build-up, and a tamper-resistant brass drain valve increases reliability and safety.
Date created: 2018-09-12
Name: Doug Isabelle
Location: Barrington, NH
"AO Smith electric water heater"
I bought a 40 gallon electric water heater at Lowe's. It was defective. Did not make hot water. I went to return the unit for a replacement; called the phone number on unit for a return confirmation number. The person on the other end, a rep for AO Smith, told me that they could not give me a replacement or a confirmation number to return the defective unit. I had this piece of junk for a total of 7 days. I will never buy any of this company's products ever again. They don't back their products that they make. I will buy from Home Depot, Rheem makes a far better water heater. Very unsatisfied with the way they chose to treat the consumer.
Date created: 2018-07-11
Name: Amiela A Holt
Location: Douglasville, GA
"AO Smith Water Heater"
I am having to replace my water heater for the second time in three years. The first one would not stay lit to heat the water, the second one has leaked water from the bottom all over my basement. I am so mad right now. I will never buy anything else AO Smith. It's a piece of junk.
Date created: 2018-06-28
Name: M Haggard
Location: North Texas
Approx year old. New built home, rust running down the front from a leak, leaking in the pan, having to vacuum water out of pan multiple times, now leaking internally sufficiently to kick the breaker. Having it replaced today. Will not be an ao Smith. After reading the reviews, I know it will be useless to even attempt to get anything back on it. Lesson learned.
Date created: 2017-12-15
Name: L. Avery
Location: Baltimore, MD
"22 years +"
I've had my electric hot water heater since 1995. It lasted for 22 years; way beyond the warranty period. Just purchased a replacement.
Date created: 2017-02-26
Name: Daren Kaeppel
Location: West Union, IA
"AO Smith the worst water heater ever"
Never buy an AO Smith product. They are all junk. Have a 10 year warranty on mine and developed a leak in 5 years. I see the warranty requires us to pay installation and return of water heater to dist. What a joke.
Date created: 2016-08-29
Name: felicia lozano
Location: Fort Worth, TX
"Awesome electric water heater"
My water heater has taken care of my family of 7 like a dream, a perfect gem for 25 years and never, ever, ever had a problem. Finally it is leaking and a new water heater is needed. What a flawless product. I will swear by this company to any and all. If you have to pick, AO Smith is a secret gem and I promise you won't be sorry. It's a perfect product to be sure.
Date created: 2016-06-27
Location: New Berlin, WI
"5 1/2 years & busted!"
We built our house and moved in less than 5 1/2 years ago. There are only 2 adults and two small girls in our family. We also travel so water use is not maxed out.Our 75 gallon tank is already extremely corroded, leaks water and now doesn't work. We have to completely replace it. When my husband was talking a plumber about it he knew without being told it was an A.O. Smith tank!
Date created: 2016-04-12
Name: J Hickey
Terrible quality. I have gone through 4 water heaters in 20 years. Their warranty is terrible. If they replace a new water heater the warranty is 6 years from the time you bought the previous water heater. They replaced another defective one after 5 years and gave me less than a 1 year warranty. Guess what? That one went bad.
Date created: 2016-02-24
Location: Charleston, SC
"Still working, since 1993!"
Don't know why others are complaining so much. My original A.O. Smith water heater, installed when the house was built in 1993, is still going after 23 years! I know what brand I'll be buying when it finally does give up the ghost!
Date created: 2016-02-01
Name: Karen Vajda
Location: Phoenix, AZ
"Do not buy"
This unit was installed 4-13-13 to replace my 9-year-old unit. Researched company and at that time it appeared in good standing. So wrong! It is now 2/1/16 and the unit leaked water from the garage to the bedroom. Plumber said the problem was an internal leak, (less than 3 years old) under warranty but cost of plumber to install a new replacement was 463.00. Called AO Smith company and although waiting for customer service to pick up, the girl was very sincere and tried to be helpful. I thought it fair with the damage I had in the bedroom, etc., and that the unit was only less than 3 years old, that possibly they would consider reimbursing me half of the cost of repair. Her superiors said no, if it had happened within a year they possibly would have. So all of you who have written your satisfaction with your units, give them another year or so and I believe you will see that this company does not manufacture their units with quality parts. I will never purchase from them again!
Date created: 2016-02-01
Location: Sacramento, CA
"Save your hard earned money"
AO Smith used to make a decent product and is still attempting to sell based on their name but replacing their product with a terrible replacement. It doesn't end there. I mean, you think to yourself, it's got a warranty, right? Not so fast. You must pay a plumber to come out and figure out what the problem is (that $100 to $150 has been declared the purchaser's responsibility) then you are shipped the part (again at your expense) and told to have a plumber install it at $120 an hour. As you've guessed, it's not really a warranty at all. Thus, selling you a subpar product without accountability becomes financially profitable. Best bet is to just stay away, and if another company is attempting to install one as their product has failed, refuse and insist on the same company as before.
Date created: 2015-09-09
Name: John Oda
Location: Springfield, OH
Purchased a new condo in 2002 with a high efficiency A.O. Smith water heater installed. The heater lasted 6 years 2 months before it started leaking (2 months out of warranty). Had it replaced with a new one for $1500 in 2009. I now have to have this "new" one repaired at a cost of over $700. What a rip off! I will never buy an A.O. Smith product again.
Date created: 2014-12-21
Name: Travis White
Location: West Michigan
"20 years of service"
I have just replaced our A.O. Smith hot water heater that was installed in our house in 1994. This hot water heater did what it was supposed to, make water hot. The tank finally rusted out and we replaced it with a local hot water heater distributor's make and model.
Date created: 2014-12-14
Name: Darleen H King
Location: Owensboro, KY
"Bad hot heater"
This is the worst water heater that we have ever owned. The plumber has to call the company before he can do anything, on account of the warranty. The plumber knows what is wrong but the company won't okay him to fix it. Never, never buy one of these hot water heaters.
Date created: 2014-07-30
Name: George Settle
"Very satisfied with this water heater"
Have low profile 53 gal. Heaters installed 15 years ago. One is needing replaced. Other one still ticking fine. Very satisfied with this performance.
Other Energy Saver Reviews
There are very few comments about the Energy Saver water heater on HVAC forums. A consumer on applianceblog.com thought his 6-year-old Energy Saver may need to be replaced because of a lack of hot water, but was advised to change a heating element, which fixed the problem. A consumer on doityourself.com stated that he'd had no issues with his 9-year-old Energy Saver but wondered if he should drain it for maintenance. He was advised by other contributors to leave it alone because draining a tank after so many years could cause other problems.
The warranty for the A.O. Smith Energy Saver water heater is comprised of the following:
- 6-year tank warranty
- 2-year parts warranty
The warranty applies only to the original owner. Labor costs are not covered by the warranty.