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Consumer Reviews of Harman pellet stoves

Popularity:
#8  of 16 brands of pellet stoves
50% of customers recommend
3 of 5 stars 22 reviews

  • Very Satisfied
    10
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    10

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  • P68 (8 reviews)

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Date created: 2017-11-03 Name: M. Acres
Location: Ontario Canada

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Rust"
Follow up to my review of the less than year old Harman with rust. No one, the distributor, the sales rep or Harman themselves have stepped up to the plate about this. All I get told is there is excessive moisture and maybe the paint was not cured. The one I bought the stove from did not say there was extensive moister as a rep said, and I use a dehumidifier. I am very dissatisfied that their answer is to sand and repaint. With rust I don't believe this is a permanent answer. So buyer beware .
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Date created: 2017-09-26 Name: P O Harman
Location: Canada

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Rusting"
Not sure how this is going to end up, but I bought a new Harman last year. Installed in November and used until May . It is in my basement where most people put them, and in four months of not being used, and with a dehumidifier running, mine is getting rusty. I contacted the company and was told to sand it down and paint it. Really I would think I should get better support than that. So what will it be like in the next 5 years? I previously had a 20 year old Harman and it sat in a shed before I got it, with no rust. I was also told that the cast iron tends to rust, but there is rust all over this. I find it sad that Harman doesn't even consider that mine could just have bad material. Stove works fine, but if it is going to rust out not good.
Date created: 2017-03-17 Name: C. Snyder
Location: Rochester, NY

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Never again!!"
I purchased a Harman e few years back. Well this season the stove has been acting up. So I had repair tech come in to check it out. He tells me the "control board" is going, and says that this is a known problem with these Harman stoves. And because of this problem they don't make the replacement boards for this model and that I would have to get the upgrade. All at an approx. Cost of $500-$600!! or, since they don't make this model stove anymore I could buy a new one which is twice what I paid for this one. Really?! So there is a known defect in this stove. Don't you think Harman should be fixng this free of charge?!!! Way to stand behind your product Harman! Will never buy from them again.
Date created: 2016-11-04 Name: LT
Location: belvidere nj

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Satisfied customer"
I looked at many brand names for pellet stoves and Harman always stood out as the best. I've had my Harman stove for 8 years now and have loved it. It heats my entire house of 1200 sq ft. It's quiet and looks good in my house. I did have to have the motor repaired after 3 years. This was not due to the stove but my chimney. I found out that my chimney was leaking water inside and created a dampness on the stove. Otherwise no problems as long as you keep your stove clean it will continue to do its job. I would definitely recommend this stove to family and friends. I went with the best and that's what I got. A very happy customer!
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