York Affinity Heat Pumps | FurnaceCompare®

York Affinity Heat Pump Overview

Reaching up to 18 SEER, the Affinity Series is York’s top-tier heat pump product line. This series consists of two units, the Affinity YZH, which offers 18 SEER/10 HSPF, and the YZF, which offers 16 SEER/9 HSPF. Units are available in 2- to 5-ton models, all of which meet Energy Star standards for efficiency.

While only the 18 SEER model has a two-stage scroll compressor, both units feature York’s QuietDrive system, which combines a swept fan, composite base pan and separate compressor space to keep system noise at a minimum. Units also are equipped with a “demand defrost” coil designed to reduce the defrost cycle on the outdoor coil.

The heat pumps are finished in a powder-coated paint and have sealed electrical contractors and a rigid base pan for increased durability. Optional accessories, such as a programmable thermostat, also are available for this unit.

There are also several discontinued sub-series of heat pumps within the Affinity series, including the Affinity 8T, with an efficiency of up to 18 SEER and 9.4 HSPF; Affinity YZB, which offered an efficiency of 13 SEER and 8.6 HSPF; and Affinity YZE, with an efficiency of up to 15 SEER and 9.8 HSPF.

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Consumer Reviews of York Affinity


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #3 of 8 York Heat Pump
  • 37.5% of customers recommended

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York Affinity Heat Pump Reviews

Showing 16-20 of 24 reviews

"Run from York"

1.0 rating
Very Unsatisfied

We put two units in our new house in 2007 and have had nothing but problems. Freon leaks are a constant with these units. Both coils have been replaced. a valve has been replaced in both units, technician called it a spider valve. Outside the fan motor has failed in one unit and I found out today the motor has failed in unit 2. In addition, a relay is currently out and the compressor is leaking freon. Good luck

C. Stone

Blacksburg, Va


1.0 rating
Very Unsatisfied

Unit Installed December 2009. Our Hydro bills have skyrocketed up to $550.00 per month in the cold months. On average an increase per year of 30-40%. We were told by the company that installed the unit, that we could experience a 30-35% decrease in hydro. The house is never warm coolish air is emitted from the vents. Our old 25 year electric force air furnace kept us warmer and cheaper. In order to keep our house warm we need to supplement with a gas fire, adding to heating costs. We have also upgraded all our insulation to maximum code and have had an Energy Efficiency Evaluation completed, and done upgrades, but nothing has put a dint in the HUGE HYDRO BILLS. We have the unit at our cost it serviced annually. We contacted the company that installed it again last December, (They do not want to know); said they would follow-up, it is now mid April and no one from the company has been in touch. When I followed up in January 2012 one of the owners was rude & arrogant, and wanted to charge me for coming out. Again he never called or showed up. When I hear of someone getting a heat pump I tell then to use extreme caution. It is such a significant out lay of money to feel totally ripped off.


Comox Valley, BC


1.0 rating
Very Unsatisfied

York Affinity has been nothing but problems since being installed in Fall of 2009 for $8,200. a/c in Summer has worked fine and has been efficient with only a few minor problems. This is the third Winter and it now needs it's third coil. Coil has failed every heating season. York Company will not stand behind their product and have stopped communicating with me now that the two year warranty has expired. Very poor customer service. Very poor quality product. I will never purchase any York product again. When someone mentions York, run the other way as fast as you can. I will be purchasing another Brand Name Unit in very near future. This experience with York has been completely frustrating, inconvenient and a waste of a lot of money.

K. Stark

St. Augustine, FL

"It's all about the installer"

5.0 rating
Very Satisfied

I just had my first heat pump installed last spring. I was skeptical of them but had to choose an electric option at my new residence. I read reviews and got quotes from five installers. I threw out the upper and lower-end quotes and focused on the ones in the middle. I threw out any that weren't specific about equipment and final product. If you find a good, honest installer that you don't need to skimp on equipment. Air handler pairing is as important as heat pump selection. I ended up with a compressor unit that was one step below flagship, and an air handler that matched it perfectly. If I had one thing to do over, I would have sourced a variable-speed air handler for hot heat pump technology. Other than that, my York Affinity is quiet, cools well in the summer, and heats well in the winter.


Santee, CA

"York Heat Pump"

5.0 rating
Very Satisfied

We replaced our unit almost a year ago with a new york affinity heat pump. We haven't had one problem! Our neighbor replaced their unit around the same time, a trane from home depot, and the unit stopped working this past summer. I was not familiar with york but our ac company highly recommended it so we went with it. We also got a $1000 rebate.

Kelly Miller

Richmond, VA

Other Affinity Reviews

In general, homeowners and contractors across the web are very pleased with the York Affinity Series. As a top-tier heat pump, reviews sites highlight the special features of this unit, including the isolated compressor compartment for quiet operation, defrost board, unique powder-coat finish for a long-lasting appearance. Solid warranty coverage also is mentioned as a benefit of this unit.

Contractors on consumer forums such as hvac-talk.com also recommend this unit to shoppers, saying it is well-built and will provide longer-lasting performance than less expensive units. However, some professionals note that the unit's complexity may lead to difficult or bad installations.

York Affinity Model Numbers

The Affinity is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
B3HP060A25* 13 / 7.7 0

Affinity Warranty

York provides a 10-year parts and compressor warranty for the Affinity Series. If paired with a matched York system, this model will receive a lifetime limited warranty on the compressor. The unit must be registered online within 90 days of installation or the warranty automatically decreased to a 5-year term for parts only.

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