Viessmann Boiler Reviews

Showing 1-5 of 25 reviews

"Expensive piece of crap – Run!"

1.0 rating
Very Unsatisfied

I bought this on the advice of my contractor who only uses Viessmann boilers. I did some homework and thought I was getting the best from a high quality company. What I got was no heat, no service, and expensive repair bills! My contractor did the best he could but Viessmann in all of its wisdom, fired the local reps who are the only people that know how to fix and program these things! Spent $12,000 on a heating system only to spend another $2,000 to fix it and keep it going. They say it works on propane, but they are full of crap! It half ass works! For the record the head of Viessmann, Michael something, has no clue how to run a company and service customers. Do not install a Viessmann. Put in anything but! You won't save any money with all your service bills you're going to have.

A Salty customer

Westfield, MA

"Expensive piece of crap – Run!"

1.0 rating
Very Unsatisfied

I bought this on the advice of my contractor who only uses Viessmann boilers. I did some homework and thought I was getting the best from a high quality company. What I got was no heat, no service, and expensive repair bills! My contractor did the best he could but Viessmann in all of its wisdom, fired the local reps who are the only people that know how to fix and program these things! Spent $12,000 on a heating system only to spend another $2,000 to fix it and keep it going. They say it works on propane, but they are full of crap! It half ass works! For the record the head of Viessmann, Michael something, has no clue how to run a company and service customers. Do not install a Viessmann. Put in anything but! You won't save any money with all your service bills you're going to have.

A Salty customer

Westfield, MA

"LOUD"

2.0 rating
Somewhat Unsatisfied

The heat is fine but this was installed in December 2016–It still wakes me at night because of the noise!! Thought I would get use to it!! When I walk out to get my mail, I can hear it running outside of the house as well!! If I had known this was so loud I would not have bought this, but after $9900 spent on it and installation I shall have to live with it. Would love to know if there is anyway to lessen the noise.

Jackie Verrill

Maine

"Problems"

5.0 rating
Very Satisfied

I must say, reading through most of these reviews, it seems in general with maybe an exception that you have inexperienced installers or homeowners here. I have 3 Viessmann boilers installed at my properties as well as a number at various customers. While pricey, yes, I have never had any issues. I know firsthand what happens out in the field as a few of the posters have mentioned. Improper application, improper set up after install, people messing with the secondary parameters, and not checking the parameters to be sure they match the application are just some of the things that lead to the boiler bashing that goes on. Advice: get your installer, if he says he's done plenty, get the customer's number and check it. When a problem does occur, usually the rep that sells them has the control experience needed to walk you through. In general they are great boilers, just about about as close to a lifetime install as you can get with proper maintenance and installation. In my own experience 9 out of 10 issues fall on the install and set up.

Wally sroka

Armonk, NY

"Save money and keep warm with Viessmann's boiler"

5.0 rating
Very Satisfied

I love our new boiler and am so glad I was talked into getting this system. My wife knew little about boilers, but did some homework and then we made the purchase. It's been a bit chilly here this fall, but our house has stayed warm and toasty while we have saved a few bucks with our new investment. Our old system used to take forever to warm up the house, but this one works so fast! We had been debating for a few years on whether to replace our old system, and finally bit the bullet and did it this summer. We have yet to find and hopefully won't find a reason not to love our decision and are looking forward to many years of enjoyment with it at our dream home. My sister-in-law is shopping for a new boiler and I know just what to recommend to her and her family now.

Mystic, Conn.

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