Triangle Tube Prestige Trimax Solo Boiler Overview

I have been using the Triangle Tube Prestige Solo for 10 years now. The first year in service the heat exchanger failed. The studs holding the top plate down broke their welds. It was replaced under warranty with a redesigned unit that beefed up the top plate mounting surface. The units Honeywell control started to go into a lock out when the power went out. Triangle Tube remedied this problem with a free relay kit wired in outside the units enclosure. After three years use the Finns on the blower motor started to come off and logged in the throat of the volute. 2017 the unit went into a lock out code e02 failure to ignite. Upon servicing this code error we discovered that the heat exchange had again broken one of the studs holding the top plate down. We have made a warranty claim for the replacement of the heat exchange through a wholesaler since the locale retailer we bought the unit through is not listed with the company any longer. Triangle tube seems to be making excuses in getting a replacement out to us with out an approved installer. I am being told two weeks now for delivery and if I want expedited shipping I would have to pay the 150.00 cost. I am a licensed Industrial contractor that designed and installed this hydronic system. Triangle Tube has 10 years experience with this design technology now. I will follow up with an update once I see the replacement heat exchanger to report on any improvements they have made. Going to a flanged mechanical attachment of this top plate would correct this continuing stud failure that the companies engineers have designed. The explosion that takes place in these ex changers once the gas is ignited produces a lot of energy that combined with the fatigue that occurs over time the materials and in this case the welds on the studs clearly shows the weak points in the design of this heat exchanger.

I have been using the Triangle Tube Prestige Solo for 10 years now. The first year in service the heat exchanger failed. The studs holding the top plate down broke their welds. It was replaced under warranty with a redesigned unit that beefed up the top plate mounting surface. The units Honeywell control started to go into a lock out when the power went out. Triangle Tube remedied this problem with a free relay kit wired in outside the units enclosure. After three years use the Finns on the blower motor started to come off and logged in the throat of the volute. 2017 the unit went into a lock out code e02 failure to ignite. Upon servicing this code error we discovered that the heat exchange had again broken one of the studs holding the top plate down. We have made a warranty claim for the replacement of the heat exchange through a wholesaler since the locale retailer we bought the unit through is not listed with the company any longer. Triangle tube seems to be making excuses in getting a replacement out to us with out an approved installer. I am being told two weeks now for delivery and if I want expedited shipping I would have to pay the 150.00 cost. I am a licensed Industrial contractor that designed and installed this hydronic system. Triangle Tube has 10 years experience with this design technology now. I will follow up with an update once I see the replacement heat exchanger to report on any improvements they have made. Going to a flanged mechanical attachment of this top plate would correct this continuing stud failure that the companies engineers have designed. The explosion that takes place in these ex changers once the gas is ignited produces a lot of energy that combined with the fatigue that occurs over time the materials and in this case the welds on the studs clearly shows the weak points in the design of this heat exchanger.

I am a Controls Engineer and have helped install these furnaces for neighbors. Today I am deciding if I should replace my good cast iron boiler with one of these units. The dilemma I have is the Customer Service you get with this company. Unless you have an installer license you're not going to get an answer to your questions. If you call a local repair man he will throw parts at it and cost you a fortune in repair bills without getting your unit fixed. In my last case with this company I brought a Professional Commercial hvac Technician on board, once he spoke with them they would talk to me by email. It was a simple fix, Triangle has an issue with their igniters, and has put out a new version. This took six months to find this out and a bad reputation followed. I think they have a great product but don't want to share issues with the general public and if you get one of the lemon units good luck.

I like the fact that the unit hangs on the wall. It was installed in 2007 and I have had to have it repaired every year since. It was repaired in December 2015 and went out again in January 2016. I have had no working equipment since then. My repair man just left and suggested I get a new furnace as I can't seem to keep this one running.

I install Triangle Tube boilers. I started selling them because they were the best, and they still are. NTI uses that awful Honeywell interface, Lochinvar is cheap junk, and Viessmann is so effing complicated that you have to work on them all the time just to be able to service and diagnose them efficiently. That said, I have seen so many nightmares in my neck of the woods that are all of them, all of them due to installation errors from shoot-from-the -hip hydronic "specialists," and salesmen with tools. Rusted tank? Why is your system oxygen rich? Error codes? What's your piping look like, and where are the pumps? Seriously, consumer reviews need to he eaten well salted. ACV (Triangle Tube) makes a totally decent boiler that is easy to use and easy to service. That's important in the Yukon, because service calls can come with hefty travel fees. Install 'em right, get some low temperature emitters, and watch your drain drink the condensate. That's your savings right there. I have aPT110LP Solo boiler on radiant ceilings, and my system operates at less than body temperature until -10c. I get a hydronics-nerd orgasm just thinking about it. Sexy stuff.