Trane XR15 Heat Pumps

Trane XR15 Heat Pump Overview

The Trane XR15 is a high-efficiency heat pump that offers up to 16.00 SEER and 9.5 HSPF. A DuraTuff non-corrosive basepan allows for quick and easy drainage, while galvanized louvered panels and a baked-on powder paint prevent rust from forming. The Climatuff compressor is known for its durability and a sound-reduction insulator helps to provide quiet operation. The unit runs on chlorine-free, environmentally-friendly R-410A refrigerant.

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Consumer Reviews of Trane XR15


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #6 of 28 Trane Heat Pump
  • 52.38% of customers recommended

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Trane XR15 Heat Pump Reviews

Showing 6-10 of 21 reviews

"Trane heat pump"

1.0 rating
Very Unsatisfied

This Trane heat pump will freeze you out in the winter. We had the unit checked and the technician said it was running perfect. In order not to freeze in the house we had to purchase an additional heat source to support the Trane heat pump. As a result our electric bill was quite high during the winter months because the Trane heat pump failed to keep the house warm enough to be comfortable. When I replace the unit I will start looking for another unit but not Trane.

David S

Southern Maryland

"What a great heat pump!"

5.0 rating
Very Satisfied

We moved into our home 2 years ago, and this heat pump was already installed. The home that we were moving from had a Carrier pump, and we had to pour a lot of money into repairs, so we were a little leery about having another one. Fortunately, we needn't have worried. Our Trane pump has been absolutely wonderful! Our heating costs have diminished greatly, and no repairs! It's quiet and efficient and quickly heats our home. There is nothing we dislike about it. We would recommend it to someone else in a heartbeat. In fact, we have a friend whose heat pump went out at the beginning of last winter, and she found out that the entire system had to be replaced. We told her about our Trane, and she researched it as well as other brands, but based upon our recommendation, she decided to wait out the extra three weeks to get the Trane. It was very cold, but she was willing to live with just space heaters, in order to get the pump that we recommended. She is as thrilled with hers as we are with ours.

Asheville, NC

"Very disappointed. Pure junk."

1.0 rating
Very Unsatisfied

Outside condenser unit dual capacitor failed in 4th year and needed 2 lbs. of Freon. Freon leak check shows a bad leak in the evaporator coil. 1 month left on warranty because the seller failed to register the unit on time, reducing the warranty to 5 years instead of 10 years. Spent $400 on outside unit and $120 for injecting dye and now an estimate of $1000 in labor to replace coil. Pure junk and Trane knows it from their research on thin copper, and they now use aluminum.

V. Utsinger

Garland, TX

"Is it really hard to stop a Trane? No. It's impossible."

5.0 rating
Very Satisfied

I've owned my Trane XR15 for a couple of years now and I love it. It is very efficient, quiet and looks great on the side of the house. I live in a subdivision with a strict homeowner's association and I get compliments, not citations for how good my heat pump looks! The only thing I dislike is the cost. While I can't remember exactly what I paid, it was more expensive than several other similar units. I've never needed a repair or replacement of any parts, but if I did, I've got a warranty. I would highly recommend the XR15 to anyone looking for an efficient dependable heat pump.

Rome, GA

"It does a great job controlling temperature and humidity"

5.0 rating
Very Satisfied

I have had XR15 for about three years now. It was recommended by a friend and I have had no problem with it. It doesnt make much noise however this may vary from installation to installation. I like this unit because we have a larger cooling need upstairs than heating since heat rises from first floor and this heavy duty pump does the job beautifully. The cooling is quick and uniform. This unit may be too big or too small depending on the area so call the customer service to confirm. An oversized system can cause humidity issues, loss of efficiency, and poor comfort overall. The customer support is great and helpful. It is a bit expensive but this is a premium product and is protected by weather-resistant components around all sides. I have had no problems and never needed to repair it but recently when starting after a long interval, it takes quite some time to start and makes noise for few seconds. I would rate it 5 star and recommend this..

houston, texas

Other XR15 Reviews

Comments on the XR15 are generally positive. Consumers on both and have mentioned concerns about the unit’s ability to control humidity. There were concerns from writers on both sites about the sound level of the XR15, but most consumers seemed to find the unit very quiet.

XR15 Warranty

Registration is required within 60 days of installation to activate the warranty. The Trane XR15 comes with a 10-year limited warranty on the compressor, outdoor coil and internal functioning parts. An optional extended warranty which can pay for labor and other costs not covered by the manufacturer’s limited warranty is available. Also available is an option to purchase transferability of the registered limited warranty.

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