The Trane XR14 is an energy efficient electric heat pump with a 14.00 SEER rating and an HSPF of up to 8.20. The XR14 features Climatuff compressors and a Spine Fin outdoor coil. Galvanized steel louvered panels help protect the unit from the elements. Weatherguard fasteners and baked-on powder paint help resist rust and corrosion, and the DuraTuff base pan will not crack, warp or corrode. The XR14 provides compressor sound insulators which help keep sound levels between 71-76 decibels during operation, and an electronic demand defrost feature eliminates unnecessary defrost cycles.
My unit is less than 7 years old. It is on it's fourth compressor, it's third fan, it has sprung a leak and lost freon, and an expansion valve has malfunctioned. Parts are covered, labor is not. I've paid for this unit twice now. There's just nothing to say other than stay away from Trane. Their service reps have been useless.
"Major structural flaw"
I called the installer of my Trane 4twr because I noticed the top vent was cracking where the fan was mounted. The installer came out and said that water was dripping from my eaves and freezing on the blades when the sun went down. This resulted in uneven fan weight that caused wobbling that was cracking the fan mount. They said it was my fault because I didn't read the manual and shouldn't have been running the heat pump when water was dripping in it. What??? So I read the users manual which said nothing about dripping water and the installation manual which revealed the true problem. The installation instructions clearly state that the unit must clear any eaves that may pour excess water into the unit, so this was 100% the installer's fault (they never should have told me to read the manual). That being said, I have to say that Trane had made a crappy product. An outdoor unit that can't handle water being poured into it… WHAT??? The real issue here is that the fan is mounted to the weak housing at the top of the unit. If it was mounted to something stronger, it wouldn't wobble and this would not happen. This is just poor engineering combined with cheap materials… pure and simple. Stay away from Trane.
In most online reviews of the XR14 in HVAC forums, the unit is compared with other heat pumps. A consumer on gardenweb.com asks which unit to install, a used XR14 or a lower end Rheem unit. Most reviewers said the XR14 is a better unit but there is a risk in buying a used model. On a different thread on gardenweb.com, a consumer states that he is replacing a Carrier unit and chose the XR14 over another Trane model because of the quieter operation. And in yet another thread on gardenweb.com, the XR14 was chosen by most reviewers over a similar Carrier unit, mainly because of the warranty.
Trane XR14 Model Numbers
The XR14 is available in different models which vary in efficiency and capacity.
SEER / HSPF
BTUs per Hour
14 / 8.5
Registration is required within 60 days of installation to activate the warranty. The Trane XR14 comes with a 10-year limited warranty on the compressor, outdoor coil and internal functioning parts. An optional extended warranty which can pay for labor and other costs not covered by the manufacturer's limited warranty is available. Also available is an option to purchase transferability of the registered limited warranty.
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