Trane XL20i Heat Pumps | FurnaceCompare®

Trane XL20i Heat Pump Overview

The Trane XL20i is discontinued and has a rating of up to 19.00 SEER and 9.0 HSPF. The XL20i features two-stage cooling and heating and has a multi-speed motor that changes speeds to maximize comfort. The WeatherGuard top protects components, and the DuraTuff base pan is rust-proof. The XL20 has a sound insulator on the compressors to provide quiet performance. When matched with a Trane variable-speed indoor unit, the XL20i gives greater humidity control when cooling and provides warmer air during heating start up. By running the fan at a slower speed during start up, temperature variances are reduced, providing optimum home comfort.

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Consumer Reviews of Trane XL20i


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #7 of 28 Trane Heat Pump
  • 35% of customers recommended

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Trane XL20i Heat Pump Reviews

Showing 6-10 of 20 reviews

"Think twice"

1.0 rating
Very Unsatisfied

Bought a complete new Trane system in 2010 so it is about 5 years old. It has had some problems and we had them fixed. (We have a ten year extended warranty.) Now when we started the heating system, the indoor blower was not working. The technician visited on October 18 and now they tell us that Trane does not have a replacement blower it can provide until November 10, more than three weeks later. It is already cold in the mountains of North Carolina and we have to wait more than three weeks without heat. I guess we are lucky it is not mid-January. What kind of company does not have a replacement part for a unit that is about 5 years old?

Jay Casselberry

Flat Rock, NC

"I am very happy with my Trane heat pump!"

5.0 rating
Very Satisfied

I am very satisfied with my Trane heat pump. I purchase my home 5 years ago and I quickly realized that the heat pump wasn't in working order. My neighbor had recently installed a Trane and recommended I get one too. After a little research I found the model, the XL20i, that best suited my needs. I had a local HVAC guy install it and I have been happy ever since. The best part about the unit is how quiet it is. The units in the past have been loud. The one thing I don't like about it is the size. It was a little larger than I would have liked but I was able to make it work. I have yet to have any repairs done on it. Every year I have my HVAC guy come out and give it a quick tune up and it still works as good as the day I bought it. When I eventually have to replace this unit I plan on buying the exact same model. I would recommend it to my friends and family!

Phoenix, AZ

"Happy with my heat pump"

5.0 rating
Very Satisfied

I got my heat pump installed in 2013 at the recommendation of an AC guy that came out to get me ready for winter. After getting me dialed in for the winter, we were chatting as I settled the bill and he said I should try a heat pump. So as luck would have it I was renovating my home at the time and figured to upgrade the HVAC system while I was at it. So it was installed and when winter came I was always nice and cozy but when I got my bill I was even more cozy. My costs had went down by about 25% and I never had to do anything else other than put the darn thing in. I like the lower bills and my wife likes that it moves energy as opposed to creating energy thus less reliance on the power companies. I have never had a problem with my heat pump and I would recommend anyone to get one as it makes everyone in the house happy and warm and save some money. I am glad I had it installed and am a customer for life.

Sacramento, ca

"A very disappointed review of Trane product"

1.0 rating
Very Unsatisfied

I have had this specific model for about 11 months now and it is by far the worst purchase I have made since moving to my new home. It has needed to be visited and repaired more times than I can recall. At this point I'm not even sure if the malfunctions are only caused by the installation or if the product itself is just below par. I would never recommend this to anyone in the future. It was a complete waste of time, money and effort.

Los Angeles, California

"My new heat pump"

4.0 rating
Somewhat Satisfied

In July of 2014, the hottest time of the year, my heat/air unit went out. It was 25 years old, so not a big surprise, but bad timing still over the week of the 4th. I had to move up to a larger unit as I had closed the two car garage in to make another room, adding significant square footage to the living space. The new unit does a better job of heating and cooling the new room, but still not as well as I would like. I was told that it's because it's so far from the unit, it needs fans built into the pipes to move the conditioned air down there. I wish I'd been told this when it was being installed. I am happy enough with the Trane, but not sure I would recommend it to a friend because of the price. I expected it to perform perfectly and keep my home evenly heated and cooled. That is not the case.

Nashville, TN

Other XL20i Reviews

Based on comments from online HVAC forums, both consumers and professionals regard the XL20i as a good unit. A consumer on complained about the XL20i's ability to control humidity levels. Most other comments, from both homeowners and professionals, disagreed with the consumer and praised the XL20i.

Trane XL20i Model Numbers

The XL20i is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
4TWZ0060A1 17.25 / 9 0

XL20i Warranty

Product registration within 60 days is required for maximum warranty coverage. The warranty for the Trane XL20i is comprised of the following:

  • 12-year limited warranty on the compressor
  • 10-year limited warranty on the outdoor coil
  • 10-year limited warranty on internal functioning parts

Optional extended warranties that can pay for labor and other costs not covered by manufacturer's limited warranty are available.

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