I have owned my heat pump for 5 years, and I absolutely love it. I like that it works properly, and I got it from a good company that makes a lot of heat pumps. I don't like how it gives out a lot of hot air. — I like it at a minimum. My heat pump has had to be repaired, because it sometimes doesn't work right, or it has been smashed by my son. The repair did go very well, it did not cost a lot of money at all.The man that was fixing my heat pump was very polite, and respectful about the situation. I would recommend this type of heat pump to my friends, family, etc because it works very well. It may need only 2-3 fixes, but other than that it works well. I know that my friends, family, etc would absolutely love it!
Frederick MD
"Totally satisfied with my Trane heat pump"
5.0 rating
Very Satisfied
I purchased my Trane heat pump when the older one in my house burned out about four months ago. I got it through the Trane website, and I have absolutely no complaints about the item so far. It has done a great job of keeping my entire house warm and comfortable, and I have definitely noticed a significant drop in my heating bill. I got the "ultra efficiency" version because I wanted to reduce my energy use, and it has certainly lived up to its name! I had a couple guys from Trane come and install it for me, and they were very courteous and helpful and showed me how to set up my temperature preferences before I left. This was a particularly cold winter, and with my old heat pump I always noticed how the temperature had to drop substantially before the heater would turn on; however, with this unit there is no perceivable change. It also does a great job of keeping the humidity under control in my house. I would definitely recommend Trane products to anyone looking to upgrade their heating system.
Rochester, NY
"Trane 2.5 ton HP"
5.0 rating
Very Satisfied
I live in the Southeast and have had my Trane Elite for a little over 24 years. I may have spent $500-$800 over the 24 year time frame and it is still doing the job! I believe the original installation also plays a very important role on the longevity of a hp, although Trane has made a good product.