Trane XR13 Air Conditioner Overview

Trane’s XR13 is an Energy star rated air conditioner with a Seasonal Energy Efficiency Ratio (SEER) rating of up to 14.50. The Trane XR13 model comes with features such as the Climatuff® Compressor, the Spine Fin® Outdoor Coil, and a sound insulator on select models. The integrated fan system also helps with sound reduction, as well as performance enhancement. Baked-on powder paint helps prevent rusting of the body while the DuraTuff® non-corrosive basepan is impervious to rust, warping or cracking. XR13 home air conditioners use the environmentally friendly R410-A refrigerant.

Trane continues to manufacture and sell the XR13 in 2018.

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Consumer Reviews of Trane XR13

2.5

  • Very Satisfied
    5
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    8
  • #11 of 24 Trane Air Conditioner
  • 35.71% of customers recommended

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Trane XR13 Air Conditioner Reviews

Showing 6-10 of 14 reviews

"Good unit"

5.0 rating
Very Satisfied

If you buy a new ac and have problems do not blame the unit look in the mirror. Was your installer installing the equipment correctly? Do you even know if they sent journeymen to your house? The installation makes all the difference in the world.

chris A

Louisville, KY

"Night and Day"

5.0 rating
Very Satisfied

Just got a new 3-ton XR13 and matching coil installed earlier this summer. It couldn't be working better. The days and nights of frustration from not being able to keep the house cool and comfortable are gone. I set the thermostat to what I want and the Trane delivers quickly and quietly.

B.W.

Hampton Roads, VA

"XR 13 Crap"

1.0 rating
Very Unsatisfied

My 4 year old (2008) Trane XR13 broke down this Spring. The technician came over and found a leak at the evaporator coil by the furnace. The coil is aluminum and there is a pinhole leak in one of the protruding tubes. Things like this which are not subject to outside elements and which appear brand new should not have broken down so quickly. Fortunately I have a home warranty plan with my mortgage that I totally forgot I was paying $15 a month for which covers the cost of this otherwise prohibitively expensive repair job. DEAR TRANE: PARTS THAT ARE NOT SUBJECT TO OUTDOOR ELEMENTS AND WHICH DO NOT MOVE AND WHICH APPEAR BRAND NEW WITH NO VISIBLE CORROSION AND WHICH ARE ONLY 4 YEARS OLD SHOULD NOT BREAK DOWN. Also, the technician was saying how the aluminum coil was not a common material used for AC evap coils and that they are apparently are not suitable to weld for an easy repair. I don't know if this is true, but I'm glad I'm not paying for this repair.

Chris M

Waterloo, ON

"Want To 'Stop A Trane'? Just Own One For Four Years"

1.0 rating
Very Unsatisfied

(A slightly modified version of the following story was submitted to trane via their web site in the customer service section. That was over a week ago; to date, no response of any kind has been received. I have to admit, after my experience with their product, I am unsurprised) —————- I bought my home in a suburb of Atlanta in 2003. It was built in 1992, which means I came in just about the time some major upkeep items needed to be done on the house. Along with the roof, the most expensive of these was the HVAC system. Since I moved here from California, I was unfamiliar with AC units – it just doesn't get hot and humid enough in most of CA to require residential air conditioning. So I did some research, and every source I found said Trane was the way to go. In fact, as I typed this, the company slogan "It's hard to stop a TRANE" sat in the sidebar of my web browser, under their logo. Because when I initially went looking at HVAC systems, nearly every source I found pointed me in the direction of TRANE products, I went through Home Depot, and had Universal (their subcontractor for this type of work in the Atlanta area) install an XR 13 system in my downstairs (main floor) in late 2008. Yesterday, it stopped working completely. Apparently, it is not at ALL hard to stop a TRANE; all it takes to stop one is to OWN one and use it normally for less than four years. THIS is the "best in the business?" I sure hope not. What's amusing – if anything – about all of this is that I didn't notice immediately that my downstairs AC had stopped functioning because the blower in my now nearly 20-year old Lennox furnace (to which the TRANE AC compressor outside is attached) was still merrily pumping air throughout my main floor. So it wasn't as if there was no air circulation at all. In fact, when I first noticed that it felt hotter in the house than I expected, I noticed that the vent was still blowing air, so I just assumed I was feeling hot for some reason. It wasn't until much later in the day when the temperature continued to rise that I realized that the outside Trane compressor had stopped working completely. Think about that for a moment: a builder-grade furnace that's nearly 20 years old is working just fine, while the expensive "best in the business" TRANE AC compressor, sits inoperative in the yard, like a $2,000 brick. I found the telephone number for Universal and called them. They told me it would be more than 24 hours before they could even get a tech out here to diagnose the problem. When the tech arrived late this afternoon, he spent the better part of two hours diagnosing the problem — though he appeared to spend about half of that time on his cell phone (I could not tell if it was personal calls or calls to his shop trying to diagnose my system). But eventually, he rang my doorbell and presented me with a bill for over four hundred dollars for labor and parts due to a bad capacitor in the compressor which had apparently in turn burned up the windings on the compressor fan motor. The kicker? When I groused to my Universal tech about how it didn't seem that hard to stop a TRANE, he informed me that my situation wasn't all that unusual; that in fact HIS COMPANY WERE HAVING SIMILAR PROBLEMS — AND THIS IS A DIRECT QUOTE FROM A TECH WHO IS IN THE FIELD EVERY WEEKDAY SERVICING TRANE UNITS — "ALL OVER GEORGIA, SOMETIMES ON UNITS THAT ARE ONLY THREE YEARS OLD." So: hard to stop a…..oh, BARF. Anyway, if that wasn't already enough, Universal informed me that although they apparently have to fix this problem on your products all the time, they don't actually STOCK the part they need to replace, meaning that I get to sit in Georgia July heat for another day while they order it from the warehouse, before they can install it. I can't tell you how disappointed I am in your product. It seems to cool my house as well as the next AC unit – but at a distinct price premium, and if the supposed "best in the business" breaks after only three-plus years, what I CAN tell you most assuredly is that the next time my HVAC needs replacing, I'll be looking for a firm whose product reliability lives up to their marketing hype…because TRANE sure doesn't.

L. Olsson

Roswell, GA

"Trane not what it was supposed to be and does not work as guaranteed"

1.0 rating
Very Unsatisfied

I just replaced my central a/c with a Trane. What a mistake. I wanted a scroll compressor, so specifically asked the salesman if the unit used a scroll compressor. He said it did. I did not want a piston compressor because they have a high pitched whine that starts my ears ringing. You can't find compressor type info at Trane because they don't want to tell you; confusion is their friend in making sales. As it turned out the compressor isn't a scroll. Never mind that for now. The local dealer provides a guarantee that any system they sell you will maintain your house at 75f on a 90f day. Well, I was able to maintain 79f at 90f outside and even in the high 80's and since it was set at 75, the A/c never shut off. I have now filed complaints with them and they will be coming out to look at things. I want my money back.

Richard

Stow, Ohio

Other XR13 Reviews

Folks at city-data.com seem happy with Trane HVAC systems in general. Comparisons were made with various brands such as Rheem, which was the second most popular, Carrier, Amana, and Goodman. In a comparison of Trane models on gardenweb.com, the majority of consumers chose the XR13.

Trane XR13 Model Numbers

The XR13 is available in different models which vary in efficiency and capacity.

Model Number SEER BTUs per Hour
2TTR3030A1 13 29,000
2TTR3042A1 13.25 42,000
2TTR3060A1 13 59,500

XR13 Warranty

Trane products have to be registered within 60 days of installation in order to activate the warranty. Registration can be done online or by calling 800-554-6413.

Warranty terms for the XR13 air conditioner include a 10-year limited warranty on compressor, outdoor coil, and internal functional parts. Extended warranty options are available which cover labor and other costs not covered by the manufacturer’s warranty.

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