Trane XL16i Air Conditioner Overview

I bought a complete Trane Heating and Air Conditioning System in 2006. The Condenser Coil in the Air Conditioning unit was guaranteed for 10 years. It began leaking last year but the nature of the leak wasn't discovered until this year. Trane ran out of these parts in May. They say they will begin making them again in July. I have no promised delivery date. No warranty is worth anything if the company is unable to provide the parts. Meanwhile my family has been suffering without any air conditioning and it appears that we won't have any for at least most of this summer. Not only is this company's warranty program worthless, it shows the total incompetence of their management to allow this to happen and offer no alternative. Any reputable company would have simply replaced the whole unit if repair parts were not available.

Worst piece of shit I ever brought had problems from day one still having troubles I called trane and they dont care got there money I hope they sleep well at night knowing people are mad about there garbage they sell

I chose Trane to replace a Trane that was 18 years old and getting sick. My new unit cools my house better, and at a savings of 25% on my electric bill. I bought a matched unit with a gas furnace. It's nicer in the winter. I also chose a competent dealer for the install. I had duct work brought up to par for the new unit. A good install makes the difference. Interview your installer. I got 10 estimates with ten different installers. The price difference between dealers was within a few hundred dollars, but the quality and methods varied greatly. Choose your installer wisely, that is the key. I can give this unit a good workout, I live in Phoenix, and this is the second summer in use.

I got an XL16i in 2006. Seven years later, I got a nice big stack of repair bills and paid a big price melting over the years waiting for parts cause the dealers here don't stock spare Trane parts. A new coil, 3rd in seven years, was just installed. It's made of aluminum not copper like the others. It took six weeks after being ordered to arrive and three visits from a tech to get it working right. I live in Florida. It's August.

Our Trane XL16i was installed in 2009 and ran fine the first year. After that, the air conditioner has required continuing repair. Two compressors were replaced prior to this year. In March of 2013, another compressor went out and required replacement. Now in August 2013, another compressor is required because the one installed in March died! That's 4 compressors in a 4 year period with 2 required this year. I'm paying most all of the labor charges, whatever my dealers conscience will let him charge me and some of the parts charges. So far, Trane has refused to do anything except warranty some of the parts including compressors. I paid around $8,500 for the unit installed. So far, I'm up to over $11,000 in expenses including initial installation. I would not recommend buying a Trane because of the lack of corporation concern for consumers having problems with Trane units. But if you do, get something other than the XL16i unit. If this was an automobile, the lemon law would have kicked in long ago!