The Trane XL16i air conditioner is available in single stage and two stage models and has an efficiency rating of up to 18 SEER. This unit uses R-410A refrigerant, which is healthier for the ozone layer.
The XL16i comes with a Climatuff compressor, and select models come with an advanced fan system and sound insulators on the compressors to provide noise reduction. It has baked on powder paint and Weatherguard fasteners to resist rust, and the DuraTuff base pan resists corrosion rust, and warping. The XL16i qualifies for an Energy Star rating from the US Department of Energy.
We purchased a Trane XL16i 4 years ago and have had nothing but problems ever since. The most recent breakdown is the evaporator coil on the air handler has corroded. (The technician mentioned what thin copper they use on their newer models.) Although the new coil is covered by the warranty, the labor was over $1200.00 plus the cost of replacing the lost coolant! We have not had a single year go by without needing a repair on some component of the system. I can't understand why they have such a good rating with Consumer Reports – their product is truly shoddy!
"Loyal Trane customer no longer"
Start of the third cooling season. The coil had a leak. I was billed $1600 (part was covered, labor and refrigerant not covered). I called Trane and the customer service person was great at dealing with my frustration. However, the bottom line is that Trane is not what it used to be. If it was, then their basic warranty would cover parts and labor for longer. Another company had offered a system that was thousands cheaper, with a 10-year parts and labor warranty. I turned it down based on the reputation of Trane. Never again!
"TRANE is JUNK"
In June 2009, I purchased a trane XL16i air conditioner and variable speed gas furnace for over $11,500; not to mention extra dollars to have the hard ducts in my attic changed out to flex ducts. Six months after the install, the fan blower motor and personality module went out and were replaced by Trane on a recall (which they now refuse to admit was a recall) and in July 2014, the fan blower motor and module went out again! In other words, in a period of five years, the fan blower motor and module have been replaced twice. The first time the replacement costs were covered; but the second time, Trane would only cover the parts, even though my extended labor warranty (good for 5 years) expired just 30 days before and despite the fact the second blower motor was less than 5 years old. The labor cost me almost $700. Of course there were no available parts on the west coast so the parts had to be ordered from Tennessee. It took a week for the parts to arrive (I live in California and the weather was over 100 degrees every day). Trane said they would expedite the delivery if I wanted to pay an extra $150! When the technician finally arrived with the part, the box was about the size of a large toaster and there is no way it would cost an extra $150 to have it shipped. My local dealer said that trane was bought out by Ingersoll Rand a couple years ago and ever since their customer service has gone to hell so they dropped trane. The XL16i variable speed air conditioner and furnace are junk. Do yourself a favor a stay away from trane.
"Must be installed and wired correctly"
I have owned the Trane16i 4 ton unit for three years. The company that installed it had no idea what was happening. I am not bitter just honest. It worked fairly well during most of the days, but in Las Vegas it can get real hot (110 to 115 f) and on the hot days it would start to fail . Set to 75f it would climb to 80 or 85 by days end. Then it would take till midnight to get it to a sleep-able temp. Finally I got fed up with the excuses of the company that installed, "Oh your house is not insulated enough, or The return must be too small" Etc. I called Trane. It took awhile but I finally heard "You know allot of companies install and know nothing about how to wire a "Two Stage" system . Two stage, ah. I called a Trane Certified Comfort specialist company and Viola! It works perfectly. I bore my neighbors with "Hey, hot ain't it?" Want to have a cold one in my house it's real cool". Lol
Las Vegas, NV.
"XL16i Five Breakdowns in 5 Years"
I had a single stage Trane that lasted 11 years no issues ever, I bought this variable speed air handler and 2 stage compressor and this has been one of my worst purchases ever. Junk describes this unit. Five breakdowns that have stopped the cooling process completely. Hard to Stop a Trane from Breaking Down! Never Again!!!
The XL16i received generally mixed reviews on various web forums. Some users on doityourself.com compared it favorably to similar models from Carrier. Other said that the 16i was unnecessarily expensive compared to simpler models like XL14i and XL15i. Trane is cited as a good brand generally on city-data.com.
Users on gardenweb.com also like Trane, and preferred the XL16i to air conditioners from Lennox. But they agreed that the 16i might be unnecessary compared to lower-level models from Trane. Occasional complaints refer to strange noises and adverse effects on humidity.
Trane XL16i Model Numbers
The XL16i is available in different models which vary in efficiency and capacity.
BTUs per Hour
The compressor for this model comes with a 12-year limited warranty. There are also 10-year warranties for the outdoor coil and indoor parts. To qualify for the full warranty, customers must register their unit within 60 days of purchase.
Extended warranties are also available for purchase. Extended warranty coverage includes transferability if the unit is sold and may cover labor and other costs not covered by the manufacturer’s limited warranty. An extended warranty can be bought any time in the first five years of ownership.
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