Shaver Pro Series Wood Furnaces

Shaver Pro Wood Furnace Overview

The Shaver Pro Series is an outdoor wood furnace available in five models — the 140, 165, 250, 290 and 340. It has a heat output ranging from 3,000 square feet to 8,000 square feet, with a water capacity of up to 300 gallons and a heating capacity of up to 326,000 BTU. The Pro Series features a cylinder firebox that is called 3/8-inch thick but is actually over 4/10-inch, which the company claims is 70% thicker than the competition. Optional fireboxes that are 1/2-inch thick are also available. The Pro Series is available in 20 different colors. 2015 prices for the Pro Series start at $5,177, with financing available.

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Consumer Reviews of Shaver Pro

2

  • Very Satisfied
    3
  • Somewhat Satisfied
    4
  • Neutral
    1
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    18
  • #2 of 3 Shaver Wood Furnace
  • 26.92% of customers recommended

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Shaver Pro Wood Furnace Reviews

Showing 16-20 of 26 reviews

"Shaver's Pro series 165"

1.0 rating
Very Unsatisfied

I bought this stove and from the start had problems with it. They have no customer service. I called many times, leaving several messages with no return call. After 1 year of use with additive added, the stove began to leak. Incidentally, it was not used through the warmer months and was drained. Two months into the cold season, it is leaking and I cannot reach anyone by phone. Terrible company. I would not encourage anyone to buy from them.

Peter Rose

Tennessee

"Worst boiler ever"

1.0 rating
Very Unsatisfied

Stay away from the leaks, wood hog, pump, blower and fitting problems. They say they have a warranty until you try to use it. This is a piece of, well, you know what. The EPA has changed the way all wood-fired stoves, heaters and fireplaces are built this coming year, 2015. So maybe that will weed out the bad companies like Shaver. Shaver has taken over another brand, Natures Comfort, due to their crap and the new EPA guidelines. They got away with selling these pieces of **** so I would stay away from that brand too. They will treat the warranty the same and probably lower the workmanship to save money. I've had my Shaver 165 since 2010 and nothing but problems – two leaks and three pumps went out, and one blower and bad fittings. The flue is on its way out, too, on this thing, due to poor workmanship. Also, after this year, it will be harder to have these older, lower efficiency wood boilers repaired after the middle of 2015.

Victor G.

KY

"Terrible quality"

1.0 rating
Very Unsatisfied

I bought my Shaver 165 in 2010 and heated with it that year. I had leaky fittings from the factory right off the bat. I replaced them myself, so I didn't think it was that big of deal at this point in time. I had a good seller, very nice and helpful. The year I bought it he got cancer, so I didn't bother him with the problems. Then, in the 2011 heating season, the pump went out and the blower, too. Now I'm starting to become unhappy with it. So I replaced them and the rest of the season went okay. I started to notice the tremendous amount of wood I was using, and I only use hardwood. My house is 1400 square feet and insulated very well. I live in Kentucky, so I don't live where it gets below 20 a lot. I'm an HVAC tech, so I can fix most of the problems myself, but I'm still not happy. Then, in the 2012 heating season, the boiler got a leak in the front, about a inch above the door. So I repaired that. The pump went out again. So replaced it again. I should mention I called Shaver, with no help through all these problems. So I took it upon myself to fix them due to that fact that I have young children, one who is disabled. Then, in the 2013 heating season, another leak in the front, about 6 inches to the side of the door. I repaired that. So I removed all the tin around the outside of the boiler and the sides. The steel wasn't protected from rust with paint, so condensation was rusting it. So I sanded and painted it. Then, in the 2014 heating season, the pump was out again. I replaced it. I looked inside the boiler like I do every season, and I noticed the flue pipe, where it doesn't cover, is scaling and rusting away due to condensation and steam. Soon that will need to be replaced. Since I've bought this piece of **** Shaver has redone the design of the water jacket where the water drains out the top of the box. It's not like the older version, where it drains out the side of the boiler about 6 inches from the top, where the steam and condensation happens. This should be a recall, like with vehicles when they have a major problem or fix. The government should step in because this is a major problem with older Shavers from possibly 2012 and back. So the newer version the flue is completely covered in water, preventing the scale and rust as long as you keep the boiler full. They say now, when buying a boiler, that their chemical for the water lasts 5 years instead of having to put chemicals in it every month. It's because of that fix with the drain at the top. I do realize some have bad water that has to be treated all the time even with the fix. but the ones who have pretty good water don't, which does help the customers who bought older version because the flue pipe is going to rust out eventually. The steel they used to make these boilers is poor quality and the fittings are plastic; the pump is low end and the blower is a low end product. The grate inside will warp and spread; it won't fit right after awhile. Bottom line – it has very poor quality material and workmanship. There should be a major recall on the older boilers from 2012 and back to replace them because they didn't come up with a whole new designed boiler. For example, the 165 is exactly the same design, but with the drain fixed due to all the problems it was causing. So they fixed it for future buyers, but that does nothing for us. A recall should be forced by a judge or government. Stay away like the others say.

V. Gilbert

Kentucky

"Owner"

5.0 rating
Very Satisfied

I purchased our furnace in 2009 and was happy with the condition of the furnace when it arrived. I was told when I purchased it that it was built simple and strong and it was just as they said. I liked my furnace so well that I pursued a dealership from Shaver. I've been a Dealer now for over 4 years and have my original furnace still working away. My furnace is paid for now and have not bought any propane for 2 years now. Its like free heat. I've sold several units in the past years and only 1 customer was not happy with the furnace. The customer undersized the furnace that he needed and was not happy. Shaver gave him his money back and I picked up the furnace and returned it to Shaver Furnace. I have noticed that most of the problems that folks have are self inflicted. They don't follow the manual on the hookup or the water treatment its pretty basic and most all outdoor furnaces need the water treated as the manual clearly states. You should always buy from a good Dealer. Someone who believes in their product and will back the customer. I have talked to several folks that have not used any treatment in their furnaces even though they know they should. I guess they don't believe anything will happen. It just like a car, you can not expect it to last if you do not service it and if you don't service it, your warranty is void. Its just that simple! I am proud to recommend the Shaver Products.

Greg Steinacher

Jerseyville, IL

"False Warranty and Furnace is Crap"

1.0 rating
Very Unsatisfied

I bought this unit 6 years ago and it worked fine. Just a few days ago it started leaking for no reason. I take care of my furnace every year and clean it thoroughly when winter season is done. I drain the water and cap the top so no rain can get in. I keep the PH on the water at 7 so it doesn't become acidic and rust my furnace. Despite all this, my furnace is leaking and I called Randy (don't know where Ben is whom I talk to and bought from) several times and no answer, just voice mail. He did give a number for Weld Rite and I called them at least 10 times before I could reach anyone. I couldn't leave a message cause it would say that the voice box is full and just hung up on me. When I finally got someone, they told me that I have to send them a picture of the leak and a water analysis, then they would look at it and send someone if it met their approval. In the meantime, my furnace is leaking and it gets cold at night freezing recently. I emailed them and asked if they could send someone to look at it and I have not heard back from them. It just seems as they just don't care. Their warranty is the worse as much as their customer service. I would never buy from them again. For those thinking of it, stop thinking about it. You will regret it when you need their help. Call them and see how many times you can reach them and that can give you an idea how they run things.

Phu

Glassboro, NJ

Other Pro Series Reviews

A homeowner on outdoorwoodfurnace.com said that his Pro Series can't keep up when the temperature outside gets below 25 degrees. Several members replied that the unit is most likely fine, just undersized, and a few suggesteed adding insulation. There are a couple of other reviews on the same site, one from a homeowner who loves their unit and one from a homeowner who dislikes his unit.

Pro Series Warranty

The warranty for the Shaver Pro Series wood furnace is comprised of the following:

  • 20-year parts and labor on-site warranty (prorated after 5th year)
  • 1-year electrical components warranty
  • 5-year on-site warranty against furnace leaks
  • 30-year/lifetime warranty on roof and siding

The cost of the service call is not covered after 5 years.

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