Ruud UPNE Achiever Heat Pumps | FurnaceCompare®

Ruud UPNE Achiever Heat Pump Overview

A discontinued member of Ruud’s Achiever Series, the UPNE heat pump is advertised as offering “high efficiency for low cost cooling.” This unit was manufactured in two models, the A-series and B-series. While both perform at 13 SEER and 9.1 HSPF, units can reach as high as 14 SEER when paired with matched systems.

The UPNE has a heating capacity ranging from 18,400 to 58,000 BTU per hour and operates with a single speed, 8-pole fan motor. An elevated base pan and compressor compartment help keep noise levels and vibrations at a minimum during operation.

Additional components of this model include: a galvanized steel cabinet for increased protection, an easy access control panel for simple maintenance, and wraparound outdoor coil consisting of copper tubing and corrosion-resistant aluminum fins to enhance airflow.

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Consumer Reviews of Ruud UPNE Achiever


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #5 of 7 Ruud Heat Pump
  • 0% of customers recommended

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Ruud UPNE Achiever Heat Pump Reviews

Showing 6-7 of 7 reviews

"Got a ten year warranty, ruud and reem says no because the dealer didn't have the ok to write a 10 year"

1.0 rating
Very Unsatisfied

Rheem owns Ruud, both companies refuse to do anything, this heat pump has been worked on every year since it was installed. It has had its third reversing valve; replaced defrost board; replaced motor start capacitor, replaced a sensor in air handler, fan blades broke loose at rivets, reversing valve still sticks when changing off defrost cycle, have to hit with stick. Dealer quit, I'm holding a 10 year extended warranty. I know now that a dryer filter should have been installed. How in the hell is it my fault? I ordered a Rheem got a Ruud 10 year on comp, 5 on parts 1 on labor, another contractor says I need $1800.00 in parts. Rheem needs to take care of first installer, but they are telling me I have to take him to court.

ronnie wheat

tompkinsville ky.

"Ruud is junk"

1.0 rating
Very Unsatisfied

Bought ruud heat pump,1/4/06 dealer wrote me a 10 year extened warranty. unit has been worked on ever year. now i'm being told i need 1800.00 in parts, tottaly disabled, fixed income, cant afford. ruud tells me the installer didn't have the right to give me that did i know that, ruud refuses to help in any way.3 reversing valves, defrost board,sensor in air handler,trouble ever advice is to consider any thing but a ipion and i hope the whole world nothing but junk. mad as hell.


tompkinsville ky.

Other UPNE Achiever Reviews

Several consumers on compliment Ruud as a brand, and the UPNE heat pump specifically. Specific comments toward the UPNE reflect that this system is easy to service, has reliable and intuitive components, and is backed by a solid warranty.

Similarly, users on note that Ruud offers prompt customer service, reasonably priced units and long-term reliability for their products.

Despite the praise from happy consumers, there are a number of troubleshooting issues associated with the UPNE posted on sites such as and Some of these issues include frozen coils, fan motor blower malfunctions and failure to heat and cool the home effectively.

RUUD UPNE Achiever Model Numbers

The UPNE Achiever is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
UPNE-024JAZ 13 / 8.5 0
UPNE-030JAZ 13 / 8.5 0
UPNE-036JAZ 13 / 8.5 0
UPNE-042JAZ 13 / 8.5 0
UPNE-048JAZ 13 / 8.5 0
UPNE-060JAZ 13 / 8.5 0

UPNE Achiever Warranty

Ruud offers a 5-year limited warranty for the indoor coil, outdoor condenser coil and all other parts. In addition, the UPNE A-Series is equipped with an 8-year limited compressor warranty, while the B-Series has a 7-year warranty for the compressor.

Additional coverage on parts and labor is available through Ruud’s ProtectionPlus plan. Homeowners can coordinate extended coverage with their dealer’s maintenance program.

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