The Richmond 9 Year Electric is a discontinued water heater available in medium and tall models with capacities of 40, 50, 65 and 80 gallons. The EverKleen self-cleaning system helped fight sediment buildup, and a heavy-duty anode rod protected the tank from corrosion. A stainless steel upper heating element was designed for longer life, while rigid foam insulation reduced heat loss. A high temperature dip tube met the most stringent plumbing codes, and a temperature and pressure relief valve was pre-installed at the factory for added safety. It appears that several of the 9 Year Electric models are now part of Ruud's Essential Plus series of electric water heaters.
We have an 80 gallon tank and have only had it 6 years…nothing but problems! Today I awaken to ice cold water again…No fixing it. Spend the extra money and buy a different brand! What a joke!
"They Do Not Stand Behind Their Products"
I replaced my water heater that was 17 years old with new as old started to leak. New water heater was the lowest cost one at Menards that would hold 50 gallons and would fit the space. Low in cost means over $400 with tax not counting other installation parts needed. Old one – only issue before it leaked was I had to replace one element one time. New one – installed and running for 10 days before I find my hot water smells like rotten eggs. In 17 years my water has never smelled bad, that is with and without the water softener. When our old water softener quit, we were without one for a few months and water was discolored and smelled irony (and tasted it too), but no foul odors. Did some research and found that the anode rods they put in the new systems have caused it. Called the company to get them to replace it with one that would correct the issue. You know, the kind they used to put in them. They swore it was my water and not their product and anode rods are "sacrificial rods" and not covered. If it was my water, then how come I never had an issue until I installed your water heater. I can heat my cold water on stove or in microwave and get no smell. I said, I understand that the rods are designed to wear out, but not in 10 days. All I asked for was one in the right material, which happen to be in their higher priced models I later found out. No go. I was going to order one online for $60 but decided to check Menards to see if they carried them. No, they didn't and clerk said he gets lots of complaints about the company. They do not stand behind the lower priced models. They were able to order me the correct rod for about $25, 2 week wait, but worth saving $35. So those looking for a water heater, might want to avoid Richmond or at least order a new anode rod so you can replace before you install it.