We decided it was time to get a new ac unit since the one we had was 20-some years old. Well, we messed up by doing that because we just purchased a brand new Rheem unit, and it hasn't been 3 months yet and it has quit on us several times. They have sent 3 different people out to try to fix the problem but never have fixed it. We get told, well, we don't work on Rheem so we will get it fixed for a temporary time until the guy that installed it gets back to Missouri. They tell us there's a leak, there's not a leak. It's frozen over, there's nothing wrong with it. They don't know, or they'll be back to find where it's leaking and never show up. We have had to stay at a hotel 4 times in a month because our p.o.s unit has a problem with it and none of these ac/heater guys know how to fix it. And it's still not fixed. I would never suggest buying a Rheem, we have had the worse luck with it and the service in the 3 months we have had it. We now know next time go with something different!