Peerless Purefire Boiler Overview

Breaks every year. Now it needs a $2,000 repair after 6 years.

Purchased a Peerless Pinnicle pi 199 about 10 yrs ago. After 6 yrs the heat exchanger went bad. Peerless refused to honor the warranty because they said it was an in-line filter issue. Purchased another Peerless boiler the Purefire pf 210 and had not one but three in-line filters installed to the heating system. After 3 years the heat exchanger went bad again. Called the plumber and he believed this to be a wiring issue as the wiring had been burnt. Peerless again refused to honor the warranty claiming that the problem was caused by the outside exhaust and intake pipes being so close together. The plumber thought that Peerless was trying to get out of honoring the 12 year warranty. The plumber tried to purchase a new heat exchanger out right to repair the boiler but Peerless declined to sell him another heat exchanger unless it was a warranty issue. I am not making this stuff up. Now I have a bad boiler that cannot be repaired. I wound up buying another boiler from a different manufacture. Save yourself your money, time and aggravation and Don't Buy a Peerless Product. It's not worth it.

I converted from a 20-year-old oil-fired boiler to a Peerless Purefire modulating condensing natural gas boiler in November 2008. I have been completely satisfied with the performance and savings recognized by converting and selecting the Peerless brand. The boiler is quiet, clean and very cost effective. The original investment was $8,000 installed by Sigma Tremblay of Wappingers Falls, NY. My savings to date, oil vs. natural gas, has been approximately $14,000. Much of the savings was recognized when the heating oil was nearly $4.00 a gallon. I am at least $6,000 ahead. Domestic hot water is also provided via a side arm heater. The baseboard heat would bang when the oil boiler circulated hot water. The banging was gone immediately with the new boiler. I have recommended the Peerless brand to quite a number of individuals.

We installed this boiler 4 years ago and it has been one problem after the other. Ignitor errors (this I can fix in my sleep now and keep two spares for swap out), blocked vent switch, float switch, lock out errors, and now a fried control board and guess what! No parts to be had!! I paid over $10,000 all in for this and ripped out my chimney to boot as I didn't need it anymore. Well, in retrospect I wish I kept it and i would put in a 80% efficient in a heartbeat.. At least I wouldn't have to worry about substandard electronics and crappy customer support. People…this is a real review from a real customer (engineer as well) and please steer far away from this company. This is the kind of thing that gives "Made in America" a bad name. Shameful.

I have had this boiler for 3 years and every year something goes wrong with it; doesn't fire, lock out codes, and all kinds of other issues and error codes. Now I have to replace the pricey control module. I am at the point that I would throw it out if I didn't pay so much for it. Calling Peerless does not help. They try to give you other options that involve technicians which, yes, you guessed it, you have to pay out of pocket, and guess what? They find issues and no one will take care of it. Now my control module went. Really. I cant even take vacations in the winter because I already had frozen pipes twice because the boiler wasn't working while I was away. Thanks Peerless for this expensive piece of crap you put out.