Peerless offers in its Pinnacle Series both a gas- and oil-burning boiler. Offering a 95-percet AFUE, the gas burning unit is available in five models, using either natural or LP gas. The oil burning model is Energy Star-approved and has an AFUE of up to 92 percent.
The Pinnacle has two wall-mounted options and, according to the manufacturer, its compact, lightweight design was intended to ease installation in tight spots. This model also features a user-friendly control board equipped with outdoor reset control, advanced water temperature monitoring and an LED digital display of system settings.
A direct vent, a spark ignition, stainless steel construction, fully modulating burner and a metal mesh burner designed to reduce emissions are additional components of the Peerless Pinnacle.
I went high efficiency, and got burned. Expensive to buy, Expensive to replace parts. Don't buy this piece of junk.
R L Kline
"Ouch, worst boiler and company ever."
I was sold 3 of these boilers by * * * ********** in Eagle, Colorado. They pawned many of these boilers off on us home owners in the Vail Valley, Colorado. They had the condensation tube pinched on one and the inlet outlet reversed on the outlet of the boiler. On might say * * * ********** suck as bad as the Peerless boiler company does. Both firms either can't install a boiler correctly or build a boiler. Ouch, ouch, ouch with owning this boiler. Every year you have to buy new parts and like the one guy said, "You are afraid to go on vacation in the winter for your pipes will freeze and Kaboom, now you have a flooded house". This is so crazy to own this thing. How do we do a class action suit with them?
At the moment we are sitting in our home with 4 portable heaters as our boiler unit has failed us again. My husband did a great deal of research on this system when we built our house 11 years ago. We believed we made the right choice despite the initial expense. Guess we were wrong, very wrong, in believing the rep we bought it from. Why is this company still in business after not standing behind this product for so many home owners? I would support a class action lawsuit! Extremely disheartened! Wisconsin home owner.
Worst money I ever spent.The Peerless unit shuts down after the boiler fires 3 time and the flame sensor does not sense the flame. After cleaning the sensor with an Emory cloth the unit will fire, but expect to come home or be up with the circulator pumps running because it doesn't last more than a day at best. The company does not stand behind their product, I will be replacing the unit.
Red Bank, NJ
"Repair expenses outweigh any efficiency savings"
Thinking I would save the environment and fuel costs, I had a very reputable, diligent and intelligent installer put in a Peerless Pinnacle boiler to run on LP. The unit has had failures both under warranty and after warranty. It has had fan motors fail, a complete boiler breakdown, and is now needing possibly yet another blower motor or something following a pressure switch failure code. This type of boiler is not going to be at the hoped for 90+% efficiency level heating water to the necessary temperature for a hot water radiator system anyway so the efficiency factor is negated from the get go. It might have such efficiency for an in-floor radiant heat system. This furnace was a waste of my money, the installer's time, and the environment's resources. I will have to go back to a simple, usable, reliable stainless steel boiler. Until then I have to pile some firewood on my wood fireplace fire and pile on the quilts to stay warm until the unit gets repaired once more or replaced for good. At this point, my best choice might be to cut my losses and replace it to avoid future breakdowns and repairs.
Overall, HVAC contractors and consumers on hvac-talk.com recommend Peerless products to shoppers looking for a new cooling system. Happy homeowners comment on how quickly the unit heats up their home and the longevity of the unit.
Conversely, threads and comments on complaintsboard.com and heatinghelp.com reflect various troubleshooting issues with this unit. Homeowners report frequent system errors, temperature swings and key electrical components breaking down, including the fan/board assembly, gas value and hot-surface igniters. Consumers also note the high cost for the repairs, even with the warranty.
Poor customer service from Peerless also is a frequent grievance on complaintsboard.com. Improper installation, failure to follow up with maintenance issues and a limited warranty are among the most common complaints.
PEERLESS Pinnacle Model Numbers
The Pinnacle is available in different models which vary in efficiency and capacity.
BTUs per Hour
For the first year after installation, Peerless offers a full warranty for all defective parts and labor. In addition, the blower assembly is covered for three years and the heat exchanger is warranted for 12 years after installation. Peerless also offers extended warranties for parts and labor on specific residential models.
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