Payne Heat Pumps

Payne Heat Pumps

Everything you need on Payne Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Payne Heat Pump Overview

The Payne Company was founded in the 1930s as an HVAC equipment supplier. The business eventually expanded into gas and oil furnaces before adding heat pumps and central air conditioners to its product line. Carrier purchased the business in the 1970s and still retains the Payne brand name. 

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Consumer Reviews of Payne


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  • #3 of 4 Payne Heat Pump
  • 26.97% of customers recommended

Reviews by Heat Pump Series


When purchasing a heat pump, homeowners should consider the weather in their climate, the heat pump’s efficiency, fuel consumption and affordability. Price can be affected by numerous factors, including the size of home and the heat output required to heat it. 

Payne heat pumps range in size from 1.5 tons to 5 tons. While they’re not as well-known as Trane, Heil or Carrier, their low prices make them popular with homeowners who don’t require high-efficiency heat.

Suggested models: 

  • For the warmest and coldest climates with suggested 18 to 19 SEER and 9 to 10 HSPF, models include the PH16NA. 
  • Moderate to cool climates with suggested 14 to 17 SEER and 8.5 to 9.5 HSPF, models include PH16NC and PH15NB. 

Payne Heat Pump Series and Models 

Payne specializes in offering homeowners high-value heat pumps at low prices. Payne heat pumps include single-, two-stage and package heat pumps. They are backed by good warranties and quality craftsmanship. 

Payne is a good selection for homeowners replacing a heat pump before a resale or for rental property owners. Some of Payne’s heat pumps are ENERGY STAR® certified. 

Two-Stage Heat Pumps

The benefit of Payne’s two-stage heat pump is it quieter operation and higher efficiency. Homeowners can combine this heat pump with a compatible thermostat controller and gas furnace for added savings and optimal efficiency. 

As one of the most efficient heat pumps, the PH16NA is ENERGY STAR qualified and includes a high-efficiency, two-stage compressor. The advanced control system includes defrost, heating and cooling modes. This ensures even temperatures and controlled humidity in the summer seasons. 

This unit has the highest Seasonal Energy Efficiency Ratio (SEER) at 17 and an Energy Efficiency Ratio (EER) of 13.3. With a 9.5 Heating Seasonal Performance Factor (HSPF), it uses R-410A refrigerant that’s non-ozone depleting and it’s whisper-quiet, reaching only 71 decibels. 

Single-Stage Heat Pumps

Single-stage heat pumps can provide homeowners with year-round comfort at affordable prices. These budget-friendly models can be combined with compatible thermostats and gas furnaces for dual-fuel heating and increased savings. 

The PH16NC is a reliable heat pump with cooling efficiencies that reach up to 16 SEER and 13 EER. The galvanized steel cabinet ensures it withstands severe weather, debris and other environmental factors. It has a cooling capacity of 1.5 to 5 tons, only reaches 68 decibels in sound and has a 9.0 HSPF. 

Payne’s PH15NB is an affordable heat pump that operates with 15.5 SEER cooling and 13 EER cooling. With a 9.0 HSPF heating efficiency, it offers quiet performance at only 69 decibels. This unit includes a filter drier and system-protecting high- and low-pressure switches.

With a 14 SEER, 11.5 EER and 8.2 HSPF rating, the PH14NB is a single-stage scroll compressor that uses environmentally-friendly R-410 refrigerant. This unit has easy-to-clean protective inlet grille panels. The insulated cabinet helps this unit minimize noise as it only reaches up to 69 decibels. 

Package Heat Pumps

Packaged heat pumps can be used for residential housing or light commercial applications. These factory-assembled compact units include easy installation and provide maximum efficiency.

With a 13 SEER and 7.1 HSPF, Payne’s PH3G package heat pump is versatile and can be used for rooftops or ground installation. Energy-efficient, this unit includes an insulated cabinet for quiet functionality and comfort year-round. 

Payne Heat Pump Features

Payne sells both single- and two-stage heat pumps. While single-stage heat pumps are popular with residences in milder climates, two-stage heat pumps are recommended for homes in colder climates. 

Single-stage units are ideal for homeowners who would prefer lower equipment costs. A two-stage heat pump allows the unit to work at lower energy settings before switching to a higher setting in the coldest weather. 


Many factors can affect the price of a new heat pump, including local weather, and installation costs. Payne heat pumps range in price from $1,470 to $3,890 for the unit only. Installation costs can vary widely, and depend on numerous factors. For a full and complete breakdown of the total cost of heat pump installation, contact your local HVAC professional.

Care and Maintenance

Heat pumps for residential homes typically last about 15 years. Units that don’t require an outside compressor or condenser can last up to 25 years. Units used frequently and/or in a climate with harsh winters can often see shorter life spans. High-quality heat pumps can last up to 20 years with routine maintenance.

Homeowners interested in purchasing a new heat pump or upgrading an existing unit are advised to contact a local contractor. A certified HVAC technician can measure the heat output required for the home, and ensure the right heat pump is selected. 

Payne Heat Pump Warranties 

Payne offers good warranty coverage plans. Most of their heat pumps include a standard, 10-year limited warranty on general parts with timely registration. Longer, limited warranties may be available for heat exchangers. 

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