The Payne PA13NA is a split system air conditioner with an efficiency rating of 13 SEER. It features a single-stage scroll compressor and a copper tube/aluminum fin coil designed for optimal heat transfer. The unit’s specially-designed fan blades and rubberized isolation pads help reduce noise levels, while externally located brass service valves and a single access panel provide easy serviceability. The prepainted steel cabinet features a galvanized coating underneath and a layer of zinc phosphate for a weather resistant finish, and all cabinet screws are rust-resistant. Payne’s previous 13 SEER air conditioning unit was the PA13, which has been discontinued.
We have replaced (1) motor,(2) compressors. These units are a piece of junk, I would not recommend these units to anyone. Be prepared to spend and spend.
"One month old today and its already freezing up"
$5600.00 spent. One day short of one month since the install and after less than one week of 95 degree weather the unit froze and stopped working. Thought maybe this was an unusual occurrence but after reading the reviews it seems the unit recommended to us by m&m Mechanical was money down the toilet – do not get burned like we did – do not buy this Payne air conditioner & heat pump if you want something that will work!!
Online reviews of the PA13NA seem to be mixed. A post on hvac-talk.com from a homeowner trying to decide between the PA13NA and a similar Carrier unit found most comments favoring the Carrier, although there were comments saying the units are almost the same.
Product registration is required within 90 days of installation for maximum warranty coverage. The warranty for the Payne PA13NA air conditioner is comprised of the following:
1-year warranty on all parts
10-year warranty on the compressor
If the product is not registered within 90 days, the compressor warranty is 5 years. The warranty is to the original owner only and is not available to subsequent owners. Labor costs are not covered by the warranty.
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