Payne PA12 Central Air Conditioners | FurnaceCompare®

Payne PA12 Air Conditioner Overview

The Payne PA12 air conditioner is a discontinued model once manufactured by Payne. Payne is owned by Carrier, which is a subsidiary of United Technologies. The model is still available through various HVAC distributors, and is often used in new construction as a builder’s choice.

The PA 12 has a SEER value of 12, and operates with R22 refrigerant, also known as Freon.

Units are available in a range of sizes varying from 1.5 to 5 tons. The design of the PA12 air conditioner allows for easy access for maintenance and service personnel.

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Consumer Reviews of Payne PA12


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #2 of 5 Payne Air Conditioner
  • 36.36% of customers recommended

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Payne PA12 Air Conditioner Reviews

Showing 6-10 of 11 reviews

"Payne is a pain!"

1.0 rating
Very Unsatisfied

Awful unit. Local dealer undersized unit and it took forever to cool. Problem when you buy a new house is builder will always use cheapest stuff. Replaced with a bigger unit(Rudd) and cools house in minutes. Had service agreement with Albany Air and everytime they came out would find a problem and charge several hundred dollars. I should have called dateline to come see what they do.

Greg Perry

Leesburg, GA

"Payne a/c has been nothing"

1.0 rating
Very Unsatisfied

Payne a/c has been nothing but a loss since it was installed. Wish I had took the $2,500 I spent for it and got a new toy. I had to replace it after 1 year and $800.00 more to repair it in labor and freon. I just got tired of the cost of the junk and put in a Good Carrier and have had no issues since……



"Home owner"

1.0 rating
Very Unsatisfied

I bought the unit new Payne PA12NA060-A and when arrived it was to be pre-charged, on freon in it dealer checked said service valve bad, serviced system, the following year same thing 3 year same thing, got mad demanded they find the leaks, they finally found it. The condenser coil had 6 leaks in it , will not repair it & no warranty wants me buy new unit from him.


hillsboro tx

"What does this mean?"

5.0 rating
Very Satisfied

I've had this ac unit for 6 years and it has worked and is working as it should, very good. Reading other reviews of the ac they mostly sound that this is a far inferior unit. However, how many Payne ac units have been installed, probably many. How many negatives a very small percentage. I'm not interested in recommending any products because we all have different experiences. I would suggest to anyone I've had my Payne PA12NA024-G for 6 years and it works great.

L. Hildebrand

Coorado Springs, CO.

"Very Upset Consumer with Company Who Does Not Stand Behind Product"

1.0 rating
Very Unsatisfied

Unit was installed 8/13/2007. In 2008 unit had holes in coil–repaired– following year same problem, third year, we demanded coil be replaced– we paid the service work, yesterday got home after being gone for weekend– unit not working (temperature outside 109–inside 90). Called Carrier Corporate this morning after very little rest last night because of the heat and just like before, they do not give any satisfaction. This unit is a pile of junk, has been since day one. Purchased through home owners insurance– NEVER buy that either. We need to get that brand off the market. I'm looking into all avenues of consumer protection–let's band together and make them take it off the market–and provide those of us who have been harmed with restitution.

A. Sunday

San Antonio TX

Other PA12 Reviews

A post on refers to the fact that Payne is a subsidiary of Carrier. The writer

mentions that the two brands have the same inside components, and that Payne is the “generic” version of a Carrier. A contractor that posts on states that Payne is Carrier’s cheap line, and that he would not recommend their products.

A homeowner asks a question on about his Payne air conditioner making

a “buzzing” noise. The experts say to look under the cover outside to find the source of the noise, but it is probably an easy fix. The homeowner reports that there are no other problems with the operation of the air conditioner. Searches of various forums did not reveal many problems with Payne air conditioners.

Payne PA12 Model Numbers

The PA12 is available in different models which vary in efficiency and capacity.

Model Number SEER BTUs per Hour
PA12NA024-A 12 23,200
PA12NA024-B 12 23,200
PA12NA030-A 12 29,000
PA12NA030-B 12 29,000
PA12NA036-A 12 35,000
PA12NA036-B 12 35,000
PA12NA042-A 12 40,000
PA12NA042-B 12 40,000
PA12NA048-B 12 47,000
PA12NA048-C 12 47,000
PA12NA060-A 12 57,000
PA12NA060-B 12 57,000

PA12 Warranty

The original owner of a Payne air conditioning unit receives a ten-year limited warranty upon

registering the unit online within ninety days of installation. If the unit is not registered, the

warranty period is five years. Apartments and rental properties also receive a five-year limited

warranty. Payne warranties do not cover labor costs, and the original installation must be by a

licensed HVAC technician.

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