The NY Thermal Trinity Ti is a high efficiency, Energy Star rated gas boiler with an AFUE of 93.5%. The Ti features a stainless steel gas burner with metal fiber coating and a patented 316L stainless steel condensing heat exchanger. It features a sealed modulation combustion system with hot surface ignition. The unit comes equipped with an outdoor sensor for automatic boiler temperature reset. The distinctive casing of the Ti reduces standby losses and lowers combustion noise. The Ti can be used in a floor or wall-mount configuration.
Had the boiler for four years and have had no heat or hot water issues once a year. Avoid at all costs.
Like many other reviews, this thing has been nothing but expensive problems. Yes it runs clean, but that's all it does. It drips and leaks. And every time heating season comes, I have to service it to work properly. I'm not sure if it's an install issue. I'm done with the clown that installed it. But what a pos. To top things off, I can't get in touch with NTI. I'm wondering if they went under.
"New NTI boilers no good"
Have 2 new NTI boilers, both are 2 years old or newer, nothing but trouble. One heat exchanger has a hole in it, the other nothing but problems. Will not stay running. Both are out of commission and laying on basement floor. Cannot seem to get help by company to help replace or money back. What a waste dealing with this company. It's been 3 months trying to get help, nothing. Cannot believe the poor response time dealing with this. I own 10 apartment buildings and have influence in statewide landlord association (MAOMA).
"Don't buy this junk"
Paid 9200. For this junk in 2011. Each year a piece is broken. You will have to pay 475. Each year for repair. I paid 3200 On repaid since 2011. Dont buy from this company,JUNK,,,,JUNK. Junk, junk
"Junk over time"
We had no issues with the install but have had problems with the quality. After 1 year I had to get a new igniter. Pretty much have to install a new one every year or epsecond year. After 5 years, the entire inside is burnt out and needs to be rebuilt and the carbon monoxide levels are far beyond safe levels so now a red tag and waiting for heat. I will send the repair bill Roth e company and see if they really warranty their work.
Based on comments on online forums, the Trinity Ti is regarded as a good boiler. Several contractors on heatinghelp.com state that the Ti is a good, reliable boiler, with nothing negative to report. A few also praised the company's quick and friendly customer service. Reviewers on hvac-talk.com also noted the reliability of the Ti, with a couple noting that problems with the unit are almost always due to improper installation.
Trinity Ti Warranty
The Trinity Ti is covered by a 5-year warranty on defective components from the date of manufacture or 1 year from the date of installation, whichever period is longer. There is a pro-rated lifetime extended pressure vessel warranty after the first year of installation. The boiler must be registered within 1 year of installation to qualify for the extended pressure vessel coverage. The warranty does not cover labor or shipping costs. The warranty is to the original owner and location and is not transferable.
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