Newmac Furnace Reviews

"Heat exchanger"

2.0 rating
Somewhat Unsatisfied

Furnace is 16 years old and I found a quarter-inch hole near the clean out box. I patched the hole but expect to replace it next year as it is rusting out! Fan came apart 5 years ago from the welds and I used lockmate to reattach. The Riello burner works very well, with no problems, but local repairmen here do not carry parts for it!

gerrard burrs

central New York

"Bad furnace review"

1.0 rating
Very Unsatisfied

The furnace is only 10 years old and used only as a backup because my main source is a wood stove. The blower motor needs replacing and the dealer no longer sells this type. No one had a replacement blower and I had to go to the main company which cost me $250 (only used the furnace about 20 – 30 times).


Holland Patent, NY


1.0 rating
Very Unsatisfied

After two weeks the steel fire box melted.


"Dangerous install Worthless support from Newmac"

1.0 rating
Very Unsatisfied

We have a wood burning/oil furnace with central air. The orignal installer put a plastic evaporator coil (where the condensate or water drains from the a/c) over the wood burning box. The pan eventually melted and our basement flooded over and over. When I called newmac to ask where to find someone qualified to repair, they could not help me (no one has heard of the furnace here). I was also quizzed on whether I, as the consumer, had read my manual. I explained that just because I read it, doesn't mean I can fix it. I was given the wrong regional sales agent, who was able to recommend someone. I am on week 6 and the unit is still flooding my basement. I am so disgusted. I would think twice before purchasing from such a worthless company.

Christa Kent

Concord NH


1.0 rating
Very Unsatisfied

Almost burned down my house, burner had a large crack in it and oil las leaking from some place, needed to have oil cleaned up in my basenent and burchase and have a new furncae installed, furncae was only 5 years old newmac of no help

m king


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