The Lennox XC14 is a single-stage Energy Star qualified air conditioner with an efficiency rating of up to 16.00 SEER. It features a scroll compressor and a high-efficiency outdoor coil which provides excellent heat transfer and increases efficiency. A precision-balanced direct-drive fan helps keep sound levels as low as 70 decibels. The unit’s PermaGuard cabinet is constructed of heavy gauge galvanized steel with a baked-on powder finish, providing protection against corrosion as well as the elements. The XC14 is designed to work with the Humiditrol whole-home dehumidification system to help maintain optimal moisture levels.
"Where do I go to get help on my cost to fix this?"
Called Lennox for help on a repair. They said no and would only send the new coil to Air Temp, who put it in. The cost out of pocket to me was $900.00. This was only 3 years old. They had a class action back in 2014 and 2015. This is one of the poorest AC units in my 30 years of having AC units. Is there a resource for me to charge this to Lennox?
Port St. Lucie, FL
"Working Well for us."
We have been in our new home for a few years now and our air conditioner has been able to get us through some really hot and humid summers. In Kansas City you get some very strange weather and some big extremes when it comes to hot and cold. Well, so far our Lennox AC has always been able to handle the job and get us through the hot months without any issues. It doesn't take long at all for it to get our whole house cooled down and the temperature feeling nice and comfortable again. I think it also does pretty good with energy efficiency because our bills have been quite a bit cheaper than at our old house. To be fair the old house was bigger but still the difference in the energy savings is more than the size should account for. I would recommend this AC to anyone.
overland park, ks
We have had this unit for three months and it still doesn't work. Many parts have been replaced and it still shuts down after one cycle. It's the worst home product we have ever purchased. Do not recommend this unit. UPDATED 7/13/15: Installed April 2015, it's now July 2105 and the unit still doesn't work. I have had 7 service calls, numerous parts replaced, reset, or parts added for better stability. Our 38-year-old Rheem was more reliable. Our heating supply company is wonderful at showing up to repair it, but Lennox Corp. is involved and they can't figure out why it doesn't work. That being said, we have no air conditioner while Lennox tries to figure out what to do. Our retailer has even offered to give us our money back! However, Lennox, I will call every day till it's fixed; you're not getting out of this through my retailer. Highly recommend you buy anything other than a Lennox!
"Lennox XC-14 Air Conditioner"
This unit was installed two years ago. It's never worked right. The utility bill for electric is 40% higher than the old unit – It was 25 years old. It also doesn't remove the humidity from the air and has caused the carpeting to buckle in the house. Now the service company that installed the unit wants me to replace the low side service port condenser and fill it back up with freon. The unit is two years old!!!! Both Lennox and "Service Experts" of Overland Park, ks should be ashamed of themselves.
"No AC again!"
In 2009 we replaced our old ac unit that was working but older. In 2010 the dealer replaced the outside part under warranty. The unit was not working. Now in 2012 the outside unit is not working again. We never had a problem with the old unit. But this one… We use ac very little a few weeks a year.
There are a couple of posts on hvac-talk.com from homeowners asking about the sound levels of the XC14. The first one asks for a comparison between the XC14 and Lennox’s XC17, and while it sounds as though the XC17 is quieter, there were a few comments saying the difference is minimal. Most responses to the second post said that the XC14 is a pretty quiet unit.
Product registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Lennox XC14 air conditioner is comprised of the following:
10-year limited warranty on the compressor
5-year limited warranty on covered components
An Extended Limited warranty and a Complete Care Plus Extended warranty, which covers parts and labor, are also available.
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