The Lennox Elite series of air conditioners is comprised of three Energy Star qualified units — the XC13, XC14 and XC16. The XC13 has an efficiency rating of up to 15.5 SEER, while the XC14 and XC16 have efficiency ratings of 16 SEER and 17.2 SEER. The XC16 features two-stage cooling, while the XC13 and XC14 are equipped with single-stage compressors. The heavy gauge, stainless steel cabinet features a baked-on powder finish to resist rust and corrosion, and basepan drain holes prevent moisture from building up. The Elite air conditioner is designed to work with the Humidtrol whole-home dehumidification system and uses chlorine-free R-410A refrigerant.
I just had it installed a month ago, after replacing a 4-ton using freon installed over 15 years ago. This Lennox is a 5-ton because I needed more cooling power. I was told this Lennox would fit my cooling needs. All new duct work, etc. 2-Zone system. It cannot cool to the capacity I expected. I'm not happy at all. In order for the whole house to cool efficiently when it gets in the 90's outside, I must turn off one zone. Not happy at all.
Los Angeles, CA
"Dont buy a Lennox"
Installed a whole system two units system for upstairs and one for downstairs, 4 ton and a 3 ton, in 36 months 5 different repairs I would never buy or recommended Lennox to anyone to name a few repairs blower motor, the board, and heat pump
Hiram Correa Jr
Outside fan twice, air handler fan once, three float switches, coolant leak and a constant drain problem I was told could be cured by a four hundred dollar sump pump. I will never use this brand again, nor will I recommend it to anyone. The lowest quality I have seen ever. All these problems in the first five years.
"Do not buy"
I got a Lennox AC unit last year. It's been fixed 6 times already. They suck; do not buy them or you too will be buying a new unit.
A consumer trying to decide between the Elite XC13 and a similar Carrier air conditioner on gardenweb.com was advised by two contributors to go with the Elite. Reasons listed included the superior coil and warranty.
The warranty for the Lennox Elite air conditioner is comprised of the following:
10-year limited warranty on the compressor
5-year limited warranty on parts
An Extended Limited warranty and a Complete Care Plus Extended warranty, which covers parts and labor, are also available.
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