Goodman SSZ16 Heat Pumps | FurnaceCompare®

Goodman SSZ16 Heat Pump Overview

Goodman’s SSZ16 heat pump has a single compressor. It earns energy ratings of 16 SEER (for cooling) and 9.75 HSPF (for heating), as well as an Energy Star rating from the U.S. Department of Energy. It is a middle-of-the-road product from Goodman: medium efficiency, medium cost.

Cooling and heating capacity for this model ranges from 24,000 to 60,000 BTU/h. All versions are relatively quiet, with sound ratings between 70 and 72 dB. Goodman advertises this model as being particularly quiet due to a sound-control top.

The SSZ16 uses R-410A refrigerant (also known as Puron, a more ozone-friendly replacement for Freon).

The SSZ16 user manual provides comprehensive data about the heat pump’s performance at different temperatures, so you can see how the machine will function in your climate.

Questions about this model?

Consumer Reviews of Goodman SSZ16


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #6 of 16 Goodman Heat Pump
  • 20% of customers recommended

Read Reviews of Other Goodman Products

Find ratings and reviews for Goodman Air Conditioners, Boilers and more

Read Reviews

Top 10 Heat Pumps

See who made our list of the best Heat Pumps of 2022.

See the Top Products

Find a Certified Heating & Cooling Professional In Your Area

Contact a top-rated local expert to help with all of your home's HVAC needs.

Goodman SSZ16 Heat Pump Reviews

Showing 1-5 of 15 reviews

"Decent Heat Pump"

4.0 rating
Somewhat Satisfied

Purchased 2 units in 2007 . Installed by licensed contractor. Both units have been in constant operation both summer heat of Texas and mild winters. The ac months give me plenty of cooling with fairly low electric bills in comparison to my old units. I would say about 1/3 less electrical usage. Winter heat pump usage with heat strips are a little more expensive especially in temps lower than 15 degrees. Problems I have had is loss of evaporator coil due to leak after 5 years. Goodman replaced the coil, but the labor was on me ( 500.00 out of pocket ) . After install of coil the expansion valve for the evaporator coil failed and had to be replaced. ( 200.00 labor). Because I registered the units with Goodman at time of installation they honored their warranty. Not too bad for 10 years of constant operation. I have seen other brands such as Trane, York , Lennox in our neighborhood with a lot more problems then I have had with these Goodman units. So All and All I would have to say they are decent units with a lot of capacity and reasonable operation costs.

Michael Leonhardt

Fort Worth , TX

"Goodman A/C review"

5.0 rating
Very Satisfied

I needed an A/C unit because the Rheem I had was having issues from the day I purchased this house. I had A/C companies price several units and I read 1000 reviews on all the various units, some good and some bad. I ran across one review that said since most A/C units or components are manufactured by three companies and assembled in various places by different brand name companies, a lot of bad reviews on the Goodmans are due to the units being installed incorrectly by non-licensed installers. This is due to the fact that it does not require a license to purchase, therefore a lot of the bad reviews the units are receiving from owners are due to being installed improperly. I have had my unit since April 2015; it's now mid-July. The unit is outstanding and is cooling my house better than I had figured it would. Right now my electric bill is around 50.00 dollars lower than last year. The way I feel now I would recommend this unit and I would purchase another one.

Sonny Chism


"Worst heat pump"

1.0 rating
Very Unsatisfied

My heat pump is only 5 years old and I had trouble since the beginning. I've already replaced the outside compressor, coil, coil inside, and now it doesn't defrost and it shakes like hell. This is not Goodman; it should be called Goodshit. Worst heat pump I ever had.

Donald LeBlanc

Shediac, New Brunswick, Canada

"Fed up!"

1.0 rating
Very Unsatisfied

Built our home in 2008… Have had to have our heat pump worked on every summer since! I have now been waiting 7 weeks to hear it is no longer under warranty and because of the leaking freon it has blown the compressor and will cost me $1800 to fix! Not to mention the weeks without air every single year. Always takes them 2-3 weeks to get it fixed. Sending the bad parts in before they'll send the new ones out!!.. The money we have paid every year, the frustration with repair and doing without air conditioning for multiple weeks in 90 degree temperatures… All the parts they have replaced… I'm done! My brother has had the same problems and theirs is only a year older than mine! Would never buy another product from them!

JA McCoy

Man, WV


1.0 rating
Very Unsatisfied

In 7 years: 4 compressors blown, 2 service valves failed, expansion valve failed, 4 other refrigerant leaks, evaporator coil replaced, electric bills 30-50% higher than with my old "inefficient" unit that worked but needed a repair when I was talked into this unit, never heats nor cools the way we want and think it should, though it runs & runs. To top it off, on one of the compressor replacements, Goodman rejected claim to cover a 3-month old compressor after Goodman customer service assured me it was covered (when I was considering replacing the whole unit with another brand) and I even had a screen shot of my online account showing coverage.

J Buchmiller

Dallas, TX

Other SSZ16 Reviews

Users on generally don�t like Goodman or the SSZ16, preferring comparable products from Rheem, Trane and Amana. Several reviewers on the site remind buyers that the Goodman SSZ16 is basically the equivalent of the Amana Distinctions SSZ16 (Goodman owns Amana and most of their products are equivalent). However, others compare it favorably to other Goodman products, saying users would get more for their dollar, relative to a SSZ14�a cheaper and less efficient model.

Reviews on are mixed. Some folks don’t like the Goodman SSZ16, preferring Trane and other brands; others like Amana and point out that Amana and Goodman are now the same company.

An assessment of Goodman products on describes the SSZ16 as not quite as good a deal as the SSZ14, but still offering good efficiency for the cost.

Goodman SSZ16 Model Numbers

The SSZ16 is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
SSZ160241A* 16 / 9.5 0
SSZ160361A* 16 / 9.5 0
SSZ160481A* 16 / 9.5 0
SSZ160601A* 16 / 9.8 0

SSZ16 Warranty

The parts in the SSZ16 fall under a limited 10-year warranty. The compressor has a lifetime limited warranty. To receive these warranties, you must register your unit within 60 days of installation. The warranty is only good for the original purchaser, at the original site of installation.

HVAC Brands

Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more.

Ready to get a quote from an HVAC contractor?

Let us know what type of service you need and we can connect you with a certified local HVAC contractor.

Please enter a valid name

Please enter a valid phone number

Please enter a valid zip code

There are no dealers in this zip code.

Please enter a valid email address

Please select repair or replace

Please select heating, cooling or both