Goodman SSZ14 Heat Pumps | FurnaceCompare®

Goodman SSZ14 Heat Pump Overview

The Goodman SSZ14 heat pump is a currently manufactured model that achieves up to 15 SEER in efficiency and has a heating efficiency of up to 9.0 HSPF. This heat pump uses a scroll compressor, which is encased in a sound blanket and comes equipped with a muffler to ensure quiet operation. The compressor also has short-cycle protection, and the heat pump comes installed with a filter dryer.

Goodman utilizes R-410A refrigerant, which is considered environmentally-friendly, in the SSZ14 heat pump. The SSZ14 is AHRI certified.

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Consumer Reviews of Goodman SSZ14


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #9 of 16 Goodman Heat Pump
  • 15.38% of customers recommended

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Goodman SSZ14 Heat Pump Reviews

Showing 1-5 of 26 reviews

"Wake up call"

3.0 rating

For all, you people who leave 1-star reviews take 5 minutes and think about something Your "bad" unit would never break down if it wasn't given power or refrigerant right it would sit there So before you go bad mouthing a "unit" again pull your head out of the sand and realize that they don't install themselves they are installed by a "contractor" and "contractors" are why these "units" get a bad rap

Anonymous joa

Anytown USA


1.0 rating
Very Unsatisfied

After 4 years of a 10-year warranty, it had an electronic breakdown and it took more than 4 months to get it to repair all through a very hot summer. It also had a leak cost 600.00 for recharge not covered. Then in the early part of Nov, it again stopped working. I waited for spring to call for repairs and it turned out to be the compressor. I was told they did not know when they could repair it due to parts scarcity. They say they will not replace it but continue to look for a compressor for it. Not a happy consumer. I will never buy another Goodman product

Chris Smithson


"Nightmare for 5 years"

1.0 rating
Very Unsatisfied

Bad service, bad product. Never seem to get it working right. Goodman blames the technician trying to repair it, but the bad parts are internal in the outside unit (4 way valve), and they will not pay labor or parts until I purchase the parts and service and prove it. Very expensive heat and cooling bills. Now I have a bad coil and it will cost $3000 Canadian to replace. Going to kick this f#$%ing junk to the curb. Over $4000 in parts and labor, and not fixed yet.

Norm and Patty

Prince William, NB

"Stay away from Goodman!"

1.0 rating
Very Unsatisfied

I had a brand new Goodman unit installed about 45 days ago, and it has never worked right. It runs constantly, heats poorly (I haven't made it to summer yet but I know what to expect) and the noise – – ooohhhh the noise – on startup and shutdown is nothing short of incredible. I've paid for service calls to have the dealer come out. I refuse to have the idiot installer back into my home again – he hacked it up terribly. It took him 2 weeks to complete a single day install and he has been back twice to correct an incorrectly wired thermostat, then he claimed I had 'sabotaged' his work. You know us homeowners; who would sabotage our own systems and sit in the cold for a week just to have the doofus installer come back out so I could spend two hours looking at his butt- crack? The dealer I've had to pay to come out and tell me the unit is designed to run constantly when cold out and the startup noise is "normal" for the type of compressor. If so, why does Goodman advertise the scroll compressors as "The quietest there are"? If I had wanted an extremely noisy unit I'd have sought one out and purchased one (intentionally, that is). I've had heat pumps all my life and have never had one this noisy. It wakes me from a sleep. I have 2 York units at work and they start and stop without the 'hanging up' growl that lasts about 2-4 seconds, and stopping with a bang that this unit features. I replaced a 20-year-old Comfortmaker oil furnace and AC system that worked for a more efficient and newer Goodman unit, and I wish I had that old unit back. For all of its faults, and the cost of oil, it did work properly and didn't wake the neighborhood in doing so. Goodman service is a joke – no help from them at all. It's a damn shame when you have a brand new unit, less than 30 days old, that has never worked, and you have to pay out of pocket for a service call only to be told the operation is normal and you'll just have to live with the noise. All Goodman units are noisy and that's just how they are. I'm just about ready to take it out in the yard and make it provide more heating that it ever has, by lighting it on fire in the front yard. At least I could get some heat from it then. I wonder if Goodman would consider a flaming unit 'standard operation'? Trane units, Comfortmaker units, York units don't sound like this (I've checked) and they use the exact same Scroll compressor and R410A setup. Goodman has my money and they don't want to hear anything about providing me with a fair shake. I guarantee that next time I have a unit installed nobody will get a dime until it's properly installed and operating. My advice to anyone who reads this – run from Goodman, far, far away, as fast as you can.

D. Davis

"A Bit Expensive, But Long-Term Savings"

4.0 rating
Somewhat Satisfied

I just bought my new Goodman R410A heat pump a few months ago. The installation was extremely quick and easy, and it was compatible with all of my old hookups so I didn't need to purchase any more equipment to get it working. I previously had a propane system, and I'm definitely happier with the setup that I have now. My husband and I aren't the most "green" individuals, but the fact that the pump doesn't contribute to the destruction of the ozone layer is a nice and added bonus. We've also noticed a reduction in our utility bill since installing the heat pump, and are very happy with our purchase and decision. The only negative comment that I would have regarding the pump is the price. It was rather expensive with costs of around $3500 after delivery, and we chose to do our own installation. I'm hoping that the amount that we end up saving throughout the lifetime of the heat pump will offset the purchase price, which I believe is very possible. I'd recommend the product to those willing to pay a bit more upfront to potentially save extensively in the future.

Springfield, MO

Other SSZ14 Reviews

A prospective customer writes to the experts at about a decision between a Carrier Infinity system and a Goodman system including the SSZ14 heat pump. The quote for the Goodman system was less, but most of the installers responded that the Carrier product is superior. One expert stated that the difference in price was not worth it, and the Goodman heat pump is a good product.

A search of various web forums did not reveal many problems voiced online about the

Goodman SSZ14 heat pump. A SSZ14 owner wrote to about a problem with the compressor operating in a loud manner and the indoor coil experiencing icing during the heat cycle. An installer answered that the problem is either with the unit switching to heat mode or in the indoor coil.

Goodman SSZ14 Model Numbers

The SSZ14 is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
SSZ140181A* 14 / 8.1 0
SSZ140301A* 14 / 8.5 0
SSZ140421A* 14 / 9 0
SSZ140481A* 14 / 8.5 0
SSZ140601A* 15 / 9 0

SSZ14 Warranty

Goodman provides a lifetime limited warranty on the compressor of the SSZ14 heat pump, as

long as the installing owner owns the home. A ten-year limited warranty on parts is also offered. To obtain these warranties, the customer must register online within sixty days of installation.

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