The GSH13 heat pump is a basic model, with efficiency ratings of 13 SEER and 7.7 HSPF (for cooling and heating, respectively). Different versions of this model have cooling capacities of between 1.5 and 5 tons – that is, between 17,600 BTU/h and 55,500 BTH/h. Heating capacity ranges from 16,800 to 55,500 BTU/h. Noise levels fall between 71 and 77 dB. At this time, the GSH13 seems to be the lowest-rated and least expensive of the heat pumps manufactured by Goodman.
The GSH13 uses R-22 coolant. This is an older kind of coolant, more commonly known by the brand name Freon, that can damage the ozone layer.
We replaced our old unit with this Goodman unit, and have had nothing but problems. The valves have been leaking, the ac guy kept replacing refrigerant because the valves were not available to him. There was a recall I am told, and he was never informed. I would never purchase one of this Heat Pumps from this company again, as I was given no satisfaction. This unit is not even 2 years old.
"I hate the Goodman"
I have had my goodman for over 5 yrs and have had two compressors, two fan motors, one blower board and a leak in the system. I will never buy one again, and this is not from a bad install it is a package unit the unit is a self contain unit no install needed other then put the duct work on and wire it in… I know of several others that have had bad issues with these and dont recommend them to anyone.,…. dont buy beware shop others and put the extra 500 or so to a carrier or trane>….amana is the same as a goodman too. I will stay clear of both
"Inefficient and leaking after 3 years"
I have two in my house. During the cold winter, upstairs unit never had any problems but the downstair unit always stopped heating when it felt like. Repairman always came, cleared a sooted up thing where the vacuum hose went. It kept doign this every winter. Repairman said it is not supposed to clog, but it does. Cooling worked well the first year then the upstair unit started loosing coolant. Repairman came and charged it. After the second year both had to be recharged. The 3rd year, they found out that both cooling coils were leaking coolant and had to be replaced. Hundreds of dollars later, makes you wonder why a cooling unit that is immobile without moving parts would leak from a weld/solder deep inside of it, on both units?
"Unsatisfied with this unit"
This unit has a 10 year warranty on parts, my contractors have been changing parts since day number one, this is a good unit for contractors, because labor charge to replace parts are high. They have changed out the defrost control three times, Motor run capacitor three times and now in the process of replacing the compressor fan. I'm disappointed with the quality of this unit. Maybe we just don't have pride in what we make in the USA any more. It's all about the sell and money.
"Several problems with heat pump"
I purchased this unit in 2007 from a local highly reputable contractor, and had his company install it. I did not know what to expect, but the electric bill tripled. 15 months later the unit started to make a very loud squeal, and I had the contractor service it. The freon was low, and the compressor was shot. Goodman did cover the replacement of the compressor but did not cover the 700.00 labor costs. Now 4 years, 9 months later the same situation, and different contractor says the compressor is shot again, and needs to be replaced. They can rip me off once, but I get smart very quickly. It will be replaced with another brand this time. Cannot be any worse!!!!!
A homeowner who has a GSH13 heat pump complains on hvac-talk.com that it’s really noisy; some commenting on the post point out that the noise might be due to bad installation. Other users of the site generally do not recommend the GSH13, preferring almost any other brand. They complain that the GSH13 is noisy and inefficient, and that it breaks down frequently.
Users on FixYa.com and doityourself.com also report problems with the GSH13 breaking down, citing a variety of inexplicable errors and malfunctions.
A customer on gardenewb.com complains that the GSH13 causes an unusually high electric bill.
Goodman GSH13 Model Numbers
The GSH13 is available in different models which vary in efficiency and capacity.
SEER / HSPF
BTUs per Hour
13 / 7.7
13 / 7.7
13 / 7.7
13 / 7.7
13 / 8
13 / 8
13 / 8.2
13 / 8.2
The GSH13 comes with a 5-year limited parts warranty. The warranty only applies in the location where the unit is first installed. It entitles the holder to a replacement for broken parts, but not labor for installing the replacement. The owner must also return the defective component to Goodman. The warranty becomes invalid in the case of disasters (such as floods and fires) and faulty repairs. Goodman will not replace parts for units installed outside of the United States or Canada. Be sure to register your air conditioner with Goodman to claim the standard warranty.
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