The Goodman DSZC18 is a two-stage heat pump with an efficiency of up to 18 SEER and 9.5 HSPF. The DSZC18 is equipped with a quiet, ECM-style two-speed condenser fan motor, and the two-stage Copeland UltraTech scroll compressor is covered with a high density foam sound cover for quiet operation. A suction line accumulator, high-capacity muffler, compressor crankcase heater, and filter drier are all factory installed. The heavy gauge, galvanized steel cabinet has a baked-on powder paint finish to protect against the elements. The expanded ComfortAlert diagnostics system features indicator lights and storage of up to six fault codes. The DSZC18 uses R-410A chlorine-free refrigerant.
"Goodman heat pump has been an excellent addition to our house."
My husband and I were in need of a new heat pump after our old one gave out. After shopping around, we decided that Goodman was a really good choice. We've owned our heat pump for about 2 years now and haven't had any problems with it. It wasn't as expensive as some other "name brand" heat pumps, and came with an excellent 10 year warranties as well as a lifetime limited warranty. The pump is still fairly new, so we haven't had any problems with it. It hasn't needed any repairs or fiddling with. Since our heat pump is so much newer than our old one, my husband and I have also seen a drastic decrease in our energy consumption and a decrease on our utilities as well. We talked it over, and if we had to shop around and purchase another heat pump after this one gives out, we would still choose Goodman. I don't know that much about heat pumps, but this one has just been an excellent buy for us.
"Goodman Best Heat Pump Money Can Buy"
Our Goodman heat pump offers us year round indoor heating and cooling comfort. It's very durable but if it does break down they bring another one free of charge. Goodman offers the best warranty in the business. I would definitely recommend it.
Based on comments from HVAC forums, the DSZC18 is considered a good heat pump, with most problems mentioned on hvac-talk.com being caused by poor installation and not the unit itself. One professional stated that the biggest problem with the unit is with distribution of service parts, otherwise it's usually faulty installation.
Product registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Goodman DSZC18 heat pump is comprised of the following:
10-year unit replacement limited warranty if the compressor fails
lifetime compressor limited warranty
10-year parts limited warranty
The warranty does not cover labor costs.
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