Goodman CPLT Heat Pump Overview

I bought my 1,000 sq. Foot home in 2000. It came with a Goodman heat pump/split system. I've read reviews of various heat pump systems from Trane, to American Standard, etc. They all report wonderful reviews and some very unhappy, dissatisfied views regarding various heat pumps. After 17 years (or more before I bought my house) my Goodman heat pump has done an amazing job. I've only had it serviced twice in those years. One time the compressor was making a clicking noise and was replaced under warranty with no cost; the service fee was $45, years ago. The serial number is 0110450545, which I couldn't add to the drop down window. Recently, it wasn't cooling or heating due to a lack of refrigerate. My tech guy came on, and it was completely out of refrigerate. To totally recharge the unit costs $255 plus labor. He told me Goodman was a very good unit years ago, but that in the last 8 or 10 years, quality had declined. He states he uses a Trane at his home. After charging the system, it's been working great although there is a small leak somewhere. It was charged in April and has been doing great ever since, although we don't know how long the charge will last. He did say that Goodman has made significant improvements on their units in the last few years and they're built more solid and last. For some time, he refused to even install them because of poor workmanship. It's almost unheard of a heat pump to last 17+ years, but mine has. I will need another one before long, but I'm going back with Goodman when I do. Most heat pumps may last 10 to 12 years without major problems; but many high-tech models don't even make it a year or 3 before problems occur. This heat pump has been amazing, so I'm willing to try a new Goodman again. For now, due to doctor/surgeon bills, I can't replace it. So, I'll have it charged again until I can save some $$ to make a down payment and have a new one installed. But as long as it's working, I'm gonna save $$ until it's necessary for a replacement and not charge for it, if possible. I'm hoping the new one will be as awesome as the one I have now.

Trouble from the beginning. The worst in the world.

I bought this system 9 years ago and my service technician just told me that I would need to replace the entire unit very soon. This system is a piece of junk. Just about every part on it has been replaced one or more times since I purchased it. I would advise anyone who is considering buying one, Don'T.

Built a custom house in 2004, upgraded everything, neither bldr or contractor told me what quality of units were being installed. Even when I had a conversation with the bldr about wanting a reliable heat pump installed, been constant string of problems since 2006 and now compressor is out. A service tech told me this was a low grade unit possibly refurbished, that means to me that either the bldr or AC contractor was cutting corners and installed cheap equipment. Have to have service every winter and every summer, paid twice for this. AC contractor will not stand behind this equipment or his installation. Typical waco…

Goodman is the worst heat pump I have ever owned, and I have owned many through the years. After 2 years of operation the compressor went out, with a cost of $500.00 for labor and the warranty according to Shelby Chilton Heating and Air on its last leg, so $500.00 labor only, Goodman did supply the compressor and some other parts not installed originally or so they(Shelby Chilton) said. Since then I have spent thousands of dollars on numerous heating and air companies trying to find and repair a problem without success, finally one found a leak in the indoor coil unit and advised me they could try and repair it with no guaranty the repair would last through the season, then told me this was a common problem with Goodman because of their manufacturing practices. Since the Government is forcing a change in types of Freon again, Freon has gone through the roof price wise, the last time I had Freon installed, three and a half pounds cost $250.00, roughly $72.00 a pound which makes having Freon installed two to three times a year cost prohibitive. Long story short I could have purchased a new unit for the costs involved in attempted repairs many times over. After checking with numerous companies, I have been told by all of these companies that Goodman has substandard manufacturing practices and they love them for the repairs they generate. I am purchasing a new unit and the Goodman will be put where it belonged when it was new, in the scrap yard! The bottom line here based on my experience with heat pumps in general, no one on earth should ever, ever, ever, ever, ever; purchase a Goodman product unless you just enjoy wasting time and money.