Reviews - Furnace Compare

Goodman Furnace Reviews

Showing 6-10 of 335 reviews

"Excellent Furnace"

5.0 rating
Very Satisfied

If your furnace is installed by a quality tech, you likely won't have any problems. I've had mine running for 5 years, in Canada, so it works hard year round. No issues at all, in fact I thought it had started to fail, but it was just a sticker from the inside of the service panel that had fallen onto the fan motor. 5 second fix. People that are having problems should seriously look at the quality of the tech that is doing the installing/repairing.

Glen

Ontario, Canada

"Goodman Furnace quality"

3.0 rating
Neutral

I have been in business for 18 years. We mainly sell 90% Trane and Roughly 10% Goodman. Goodman seems to be a lot better quality than they used to be 20 years ago. If you have a GMX or GMT I'm sorry. But to make a long story short. We sell mostly Trane. But on the shelf, we have mainly Goodman parts. Does that tell you anything? We stock 2 inducers and we can get them replaced the next day. In other words we have had two Goodman inducer failures the same day. Heat Exchangers, we change a few of them every year. And to date, only 1 failure in the Trane, (which the lady refused to change air filiters) Her fault. Now Goodman is getting really proud of their furnaces and the prices are going up, as much as the Trane. So which do you suppose we push more of. It has been suggested by our employee's to push more Goodman for job security, but we prefer sleeping all night long without call outs if we can.

YosemiteDave

Iowa

"Service Friendly and Cost Friendly"

5.0 rating
Very Satisfied

The engineers must have been HVAC service technicians. This company is not well known, but it should be. Goodman is a very good manufacturing company. Goodman designs what a furnace and air conditioner is supposed to do, heat and cool. Other manufacturers add all these 'bells and whistles' which makes troubleshooting more difficult and makes home owners upset because of the high repair bill. I highly recommend Goodman.

HVAC TECH

"Unsatisfied"

1.0 rating
Very Unsatisfied

My 93 year old mothers 4 year old Goodman furnace went out in the middle of the night , on a -30/-35 wind chill night in wi. She called her original installer but he could not come until morning. At 10:30 pm it was already 61 degrees, what would it have been at 10 am with wind chills -30/-35 during the night. We called an emergency service, he had to replace a burned out motor. He used a universal motor as that is what he had. Now Goodman will not cover the warranty as it was not a Goodman motor. I was even told by one customer service person that the work was not done during the day to it is not covered. It makes me sad that a company can be set on specific time , place, item that they are willing to let a 93 year old lady freeze. Very disappointed they will not stand by their product in the middle for the night. I am telling everyone I know they do not stand by their product.

Janice Lepianka

Omro, WI

"Goodman Furnace"

1.0 rating
Very Unsatisfied

This furnace is garbage and it is not even worthy of being given away as a gift .This was really a bad investment I wish I had never purchased it.I Have only had it for a few months and I have endured nothing but expenses and headaches.The manufacture know they took advantage of the people on selling this mess.They can blame the hvac techs but they messed up .

Antoinette McWilliams

Gary, IN

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