The Goodman SSX16 is a high-efficiency, split system air conditioner with an efficiency rating of up to 16 SEER. The unit features a two-stage Copeland scroll compressor and a compressor sound blanket to reduce noise levels. A three-bladed fan and louvered sound-control top also help reduce sound levels. The condenser coil of the SSX16 is made of corrugated aluminum fins and rifled refrigeration-grade copper tubing. The louvered, heavy gauge galvanized steel cabinet protects the coil and is coated with a corrosion- and rust-resistant finish. The SSX16 uses the environmentally friendly R-410A refrigerant.
Goodman product are horrible and their contractor service is horrible as well. After the installation of the 16 seer system with 4 ton, it's broken 2-4 times a year.
"2 Years, 17 Days – Freon Gone – Only 2-Year Labor Warranty"
New A/C furnace cost $7500, 09-13-2011. I was told when I replaced it all that I will have no problems for many years. My old unit was 15 years old and my furnace was 33 years old. No major problems for over 14 years. With this new unit now I had a loss of cooling. Will fix it (who installed it) came out and said, I would need to pay almost $400 to install freon since my (labor) warranty expired about 2 weeks ago—What a crock. Oh sure, they said all parts are warranted for life but now all labor is on me. If this is an indication of the reliability of this unit, I am extremely disappointed.
"Poor Condensate Capture"
From new – condensate not captured by drain system – leaks into ah cabinet and into secondary pan. Installer has attempted numerous internal mods without success, all at his expense. Goodman rep visited and could not fault installation or offer a remedy. Installer will replace entire system with another brand at his expense as Goodman has denied replacement/correction under warranty.
This unit isn't even 4 years old and it has quit working and we have spent 10,000 dollars on purchasing it. Now for problems we have spent 365.00 just to see what is wrong!!! Penguin Air installed and did a Horrible job. Then we called Advantage Heating and Air and they could not find the problem and when we call back we get the run around. So, I tryed e-mailing Goodman and received Really No help what so ever?? We live in the desert and temps reach 109. Would never recomended Goodman
We replaced our 21 year old system ,that by the way was working great, but like fools we thought we probably were due for an update, with a 4 ton Goodman unit–nothing but trouble from the first month ( July 2009)We have had service calls upon service calls –as I write this I am waiting on a technician to arrive for repairs. Most companies won't even come out for Goodman repairs–the a/c company that we purchased it from went broke & now is out of business-so they're no help in this matter.I See another $5,000-7,000 being spent in the near future for another system—Goodman is the worst.
The few online reviews of the SSX16 seem divided. A consumer on gardenweb.com states that the SSX16 is not worth the investment, especially when used with certain furnaces. Another consumer said he is impressed with the warranty and price of the unit. A reviewer on doityourself.com had trouble with the compressor being loud and starting often, and said he’d heard of other consumers having the same problem.
Online product registration is required within 60 days of installation for maximum warranty coverage. The Goodman SSX16 is covered by a 10-year limited compressor warranty and a 10-year limited parts warranty.
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