The Goodman SSX14 is a discontinued split system, single-stage air conditioner. The SSX14 had an efficiency of up to 15 SEER and a 1.5 to 5 ton capacity. The unit featured a Copeland scroll compressor and a compressor sound blanket to reduce noise levels. A three-bladed fan and louvered sound-control top also helped reduce sound levels. The unit was equipped with high- and low-pressure switches and a factory-installed filter drier to increase longevity. The condenser coil of the SSX14 was made of corrugated aluminum fins and rifled refrigeration-grade copper tubing. The louvered, heavy gauge galvanized steel cabinet protected the coil and was coated with a corrosion- and rust-resistant finish. The SSX16 used the environmentally friendly R-410A refrigerant.
"Warranty not what it seems. No Customer Service!!!"
Purchased a Goodman 14 seer unit new. All advertisements state a 10 years warranty but guess what? Only if you register the product in the first 60 days. I was never informed of this punitive system and I believe Goodman just uses it as a bait and switch hoping the customer doesn't notice. They advertise 10 years and no one tells you to register so essentially they are out to scam you into a 5 year warranty. So Coil has a leak 7 years in and I am screwed. " Thank Goodness for Goodman" more like " No Goodness in Goodman" Shady warranty advertising. Go with a different brand for that reason alone and the fact it didn't last 7 years. PS: They won't give you contact information of Corporate Officers, this company is anything but caring for customer relations. Desiree, Carolyn Kolade, and Leticia W, all get failing grades for lack of compassion and common sense. And Tori Brandum isn't allowed to communicate with customers, LOL. Great company, Sorry Mr. Goodman your company is failing.
"A dud indeed"
Loud unit. Two years into it, heat coil failure in the peak of winter. It took two weeks to replace it due to the part being on back order. It makes lots of noise and we have had to replace heat strips. The warranty covered parts at that time but did not cover labor which was very expensive. Now the compressor is gone. It is not covered by warranty. Wish I had bought American. Unhappy with this since day one especially since it is outside my bedroom window.
"3 years and working great"
Goodman compressor = SSX140361BB Alpine evaporator coils = CE36A34175R004+TXV Goodman Furnace = GMVC80604BXBB Installed in 2012. It's been working great since the initial installation. No problems. My son took a semester off in 2014 due to a back injury and he blasted the AC during the summer – all summer long! No problems. I just replace the return filters like every 3 months. Mild winters here in southern California, but I have used the heater multiple times when the lows get in the 40's at night. Everything is working well so far, knock on wood. I have a standard single stage thermostat. I turn it on and off on demand. I don't use the programmable settings at all. I had everything replaced in my 60-year-old house: the ducts, refrigerant/return lines (line set), compressor, evaporator coils, and gas furnace. I matched the system myself, but had a professional install it.
"Horrible, noisy, rusting after 4 months."
Unbelievably horrible experience. Noisy both outside and inside the house. Technicians and customer support are rude, slow, and untrustworthy. Do not buy Goodman. Buy anything else.
New Orleans, LA
AC stopped working, blower motor gave out. Found out that these AC units have a blower motor equipped with an ECM module that controls the blower motor. Price on blower was one thousand dollars installed. Parts hard to find, no aftermarket seems to cross over, would not buy another Goodman ac unit ever, parts are expensive, hard to find.
In a comparison on gardenweb.com between the SSX14 and a similar Trane air conditioner, a professional chose the SSX14 for several reasons, including the coil and the compressor. A comparison of a Lennox model with the SSX14 on doityourself.com was evenly divided, with one consumer stating that he preferred the Lennox warranty.
Product registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Goodman SSX14 air conditioner is comprised of the following:
Lifetime compressor limited warranty for as long as you own your home
10-year limited parts warranty on all remaining functional parts
The warranty does not cover labor costs.
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