Goodman GSX16 Central Air Conditioners

Goodman GSX16 Air Conditioner Overview

The Goodman GSX16 is a split system air conditioner with an efficiency rating of up to 16 SEER. It features a coil constructed of copper tubing and corrugated aluminum fin coil which provides efficient heat transfer, and an efficient single-stage compressor which is protected from moisture and debris by a factory-installed filter drier. A quiet condenser fan system and a louvered sound-control top help keep sound levels as low as 71.5 decibels. The unit is protected by a louvered heavy-duty galvanized steel cabinet with an Architectural Gray powder paint finish rated to withstand a 500-hour salt spray test.

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Consumer Reviews of Goodman GSX16


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #2 of 15 Goodman Air Conditioner
  • 63.64% of customers recommended

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Goodman GSX16 Air Conditioner Reviews

Showing 6-10 of 11 reviews

"Goodman makes great AC units!"

5.0 rating
Very Satisfied

When we moved to Colorado the home we purchased needed loads of work. One of the first things we did was upgrade the HVAC system, we wanted our summers to be cool and the winters warm. After doing loads of research, going to a few stores, and talking to tons of people we settled on a Goodman Air Conditioner. It runs quietly, turns on fast, and pushes a ton of cold air. The summers don't seem nearly so brutal heat wise when this unit is cooling down the entire house for us. We are very pleased and the price on the unit was excellent, you can spend a load of money on an AC but this one works just as well as some of the really expensive brands. I would absolutely purchase one of these again and recommend them to anyone in the market for a new air conditioner. Goodman has a ton of available models so you can definitely find one that is perfect for your home or cabin.

Denver, Colorado

"Good value, good performance, and excellent reliability."

5.0 rating
Very Satisfied

This unit was installed in our home about a year and a half before we bought the home, about two years ago. We live in a very temperate climate, and last summer was an especially hot summer. We never had any issues with our unit, aside from regular maintenance including a refrigerant refill. Operation is relatively quiet for such a high output unit, and when the temperature in the house is up after leaving the unit off while we're away, it doesn't take very long at all for the unit to cool our home down to a comfortable level. Through a lot of heavy use, we did not experience any freezing or drop off in cooling output throughout the entire summer. We just recently had the unit checked over in anticipation of the coming summer months and no issues were found. I recommend Goodman products, as we have always had good experiences with Goodman units in our previous homes as well as our rental properties. I also seem to notice them in use at a lot of businesses that I visit. All in all, I would happily recommend this unit to anyone who lives in a climate with hot summers who needs significant cooling output.

Cincinnati, OH

"This is one of the best central ACs I've experienced"

5.0 rating
Very Satisfied

I've owned this air conditioner for about 2 years now, and I'm loving it. The house is never too cold, and during the summer, this machine knows how to get the job done. Overall, it's very quiet and it's saved me a bit with my utility bill. My overall experience with Goodman has been very positive so far.

New York, NY

"Great value"

5.0 rating
Very Satisfied

Put in 2 of their 16 SEER systems with new furnaces as well in 2008, replacing 10-year-old Carrier systems that were worn out. I've had one problem with a fan (likely the result of kids leaving upstairs thermostat fan setting set to "on" for months.) The part was covered under warranty and the service call was reasonable. I think the complaints about Goodman have more to do with the installer than the product. Using Goodman, I was able to buy efficient equipment at about half the price of the brand name units. I guess with those, you also have to pay for Super Bowl commercials. I will definitely look at these for any future needs.

Mike Murphy

Memphis, TN

"Totally disgusted and ready to junk the new unit"

1.0 rating
Very Unsatisfied

Our Trane AC went out after 11 years of service, I thought I was being smart when I bought a First American Home warranty 3 years ago. (Boy, was that a mistake). I called the warranty claims department and they told me someone would be at my house by 10 am the next day. At 2 pm a service man showed up, spent 5 minutes looking at the compressor, told me that it had a leak and he would have to cut both lines, fill them with nitrogen, wait two days to determine the source of the leak and in the meantime he would put some sort of leak stopper in the system. I vetoed that and called the warranty company to complain. They sympathized with me and told me someone else would be sent the next day. Two days later, another service person showed up spent about 15 minutes in the attic and pronounced the entire system defunct and that it would need to be replaced. He assured me that they would get on the job soon. The claims department at First American informed me that they would be replacing my system with a Goodman product, that was equal or better than the original. The service people showed up late in the day and began removing the air handler, stepping through my living room ceiling in the process. They assured me they would repair the damaged ceiling for $400. They removed the air handler, replaced it and the condenser and after much wrangling agreed that my repair person would be allowed fix the ceiling. They did their work and the AC worked fine, for three days. I called the service people Shellaby AC of Rockport, Texas. They said they had a crew working in Corpus and would be at my home by 1 pm. At 2 pm I called and asked where they were. At 3 pm I asked again, At 4 I called again and was told that I was a pain in the ass and they would be by when they finished their current job. They showed up at 5:30, Friday evening. They spent about 20 minutes, came down and said the mother board had shorted out and they would go by the Goodman dealer Saturday morning to install it. I heard nothing from them until Monday, when I called and was told the board would have to be ordered from Houston and would be here by 2 pm Tuesday. Long story short, the board came would not work, another was ordered and did not work. Finally, 8 days later, they got the unit going. It lasted 12 days before it quit again. I called the home warranty people who sent a different person who seems to be more knowledgeable and he told me that it would take 8 to 10 days to get the system repaired. I am to the point that when First American warranty company opens on Monday, I am going to give them three days to get the system running or I am calling my AC man and instructing him to take the damn thing out, set it on the curb and install a decent unit that I will pay for. I am through with Home Warranty companies forever.

BJ Howard

Corpus Christi, TX

Other GSX16 Reviews

Among the very few online posts regarding the GSX16 is one on from a homeowner asking if the GSX16 is a good unit because he needs to convert from his current AC. Most of the comments are questions regarding the reason for the conversion, but there were a couple of contractors who answered that the Goodman is a good unit.

GSX16 Warranty

Online registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Goodman GSX16 air conditioner is comprised of the following:

  • 10-year limited parts warranty

Labor costs are not covered by the warranty.

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