Goodman markets the GSX13 air conditioner as an efficient and reliable product. This three-phase 13 SEER split-system series has models ranging in capacity from 1.5 to 5 tons and producing anywhere from 18,000 to 60,000 BTU/H.
The Smartcoil technology used to enhance the GSX13’s heat transfer capability incorporates refrigeration grade, rifled, 5 mm copper tubing and aluminum fins that reportedly provide a larger-than-average surface area. The coil is protected by a steel louvered guard. The GSX13 has sound-reducing features such as a quiet condenser fan system and a louvered sound control top to provide reduced operating noise.
Goodman produces the GSX13 with a louvered cabinet made with heavy-gauge galvanized steel. The cabinet has a side panel that allows access to the controls and provides enough space for accessories. The liquid and suction line service valves are made of brass, and the GSX13 features R-410A chlorine-free refrigerant.
I read these reviews with their negative ratings of the Goodman brand and can tell immediately that the individual should be rating their installation company and not the brand. With respect to the leak down issues noted, Carrier was slapped in the face over the evaporator coil leaks when using the R410A refrigerant. Trane had the same issue but attempted to cover their tracks for a while by calling it an installer problem. It was actually a metallurgy issue. Now, on to the quality of the condensing units. It's all in the installation. Goodman uses the Copeland scroll compressor, which is considered to be the industry standard. This same compressor is used in Rheem, Carrier, and even Trane. Trane is finally giving in after all these years and putting the Copeland in their products. Yes, finally going to the compressor that Goodman and Rheem have been using for years. The run capacitors, contactors, fan motors, fan blades, and filter dryers are all off the shelf units common to all the brands. Nowadays, the only (and I mean only) difference in the quality of the brands is in the outer metal enclosure. That's it. Brand name recognition is a thing of the past. Even the furnaces are made from off-the-shelf parts common to each brand with only the design of the draft inducer casing and the individualized control boards (which can all be replaced by a universal board). The metallurgy of the heat exchangers are the same. One brand is no better than the other brand. Cost is the factor for most people. Those that spend a fortune on a Trane or Carrier are paying for the name only. Those that spend a reasonable amount for a Rheem or Goodman, are buying the same quality but keep saving a load of money better used on a vacation.
"Bad Unit ALREADY!!!"
Just got this unit less than a year ago. Used it for a month before the winter then it was off up until just a few weeks ago and wamo! The leak started right away. Was told by the A/C repair guy, it was a leak and it was a piston or valve piece and that he has been replacing them on every Goodman unit for weeks. Did several that very day. It's a manufacturer defect and yet they want us to pay $600.00 for a 4 hour job for this dumb little piece inside a welded pipe that are all insignificant. The seal on it is too small and doesn't have a second back up seal like most other units on this piece. This is not an installer issue, it's Goodman and them wanting to cut corners to save money and making everyone else pay deep for it and put people lives at risk if they have young children. Luckily my issue was outside not inside, yet!!
spruce grove, ab
"Money pit no more"
Bought home less than 2 yrs new ac installed as part of contract- they put in a goodman, summer #1 2 calls to hvac tech. Worked fine the rest of the summer. Summer #2. 2 calls to hvac tech, never cooled the house below 90 during the day or 85 at night. Having complete new carrier system installed today, figured I have already spent a third of the cost of a new system on labor etc.. Why keep funding a loser?
Goodman air conditioners are great, they work the same as any "name brand" air conditioner, when installed properly and matched with the proper evaporator coil. I suspect all the negative reviews of this or any make/brand air conditioner are the result of people going for the low bid / low ball estimates, installation by idiots who don't care about anything they do will not work for long. Goodman doesn't warranty their units purchased over the internet…for good reason, I wouldn't either.
This is a very dependable system. I was worried about the dependability, but I have not had an issue. Well worth the money.
When a homeowner asks the experts on doityourself.com to comment on the quality of the GSX13 being installed into his new home, the contractors are split. Several say that this unit offers reliable performance, so long as it is properly installed. Others, however, point out that it is a budget unit and homeowners will get the minimal efficiency for which they’re paying. On a different thread, several contractors agree that this unit does have the quiet performance that the manufacturer promises.
The GSX13 come with a 10-year parts limited warranty, although homeowner are required to register the unit within 60 days of installation in order for this warranty to apply. Consumers should discuss additional coverage options with their Goodman dealer.
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