Doug Lombardo, contractor Grayslake, IL "A review I was compelled to write" I am a Goodman/Amana dealer in Illinois and am shocked by the poor reviews written here. Goodman/Amana are top performers in the industry! If you cipher through all the hype and angst, you can determine that each and every poor review is written by a consumer that was connected with a contractor that lacked in installation skills, had no communication skills, or a contractor that should not be installing furnaces or air conditioning units, period! Also, why people cannot understand that the manufacturer's warranty and the dealer's warranty are two distinctly different things is beyond me. There is where the poor communication comes in! The ten year warranty should be registered by the consumer, the contractor should explain all of that. And no where does it say that installation costs for a defective part are paid for by Goodman/Amana, ever. Read your warranty! Heating and cooling units do not operate outside of certain operating temperatures which are controlled by not only the equipment, but the duct system. And most duct systems are inadequate. So before you criticize that manufacturer that spends millions of dollars researching, developing, and testing these units, do yourselves a favor and get in touch with a real heating and cooling contractor and listen to what he says. You may not like what he has to say (which is the case most often) when you get an honest one and he tells you that you have a deficient air distribution system. But it is because of that why some new systems do not work well. And for heaven's sake, when you are writing these reviews, check your spelling and forget the name calling and cool phrases like "This furnace sucks". All that does is shows ignorance on the part of the writer. Amana and Goodman are great furnaces and an excellent value! My company has been in business for 43 years, we enjoy good standing in the community, and look forward to many more successful years as a Goodman/Amana dealer.