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Goodman GSH13 Air Conditioner Reviews
Showing 6-10 of 11 reviews
I purchased my home in December 2009. I recently had to have Freon added to the unit as it wasn't cooling. Was then told the indoor coil was bad and needed replacing. Goodman will replace the part, but will not pay for the $450 labor charge. I will be contacting the NC law firm about joining their class action law suit.
"Replace evap coil 3x at a cost we cannot afford"
This is costing us money we do not have we are in our 76 yr.old and a small pension.we spent 1,684.68 on evap coil leaking out freon.YOU Need to fix this problem once and for all. My daughter has a Trane for 9 yrs and never had to call for a problem. One would think you people would have fixed this problem with your coils. I am not happy with your product. This is our 3rd time to replace the coil.
"Warranty NO GOOD!!!"
The "a" coil on my Goodman ac is less than 10 yrs old & my paperwork shows a 10 yr warranty … Spoke with a Goodman Consumer Affairs person and they will not honor their warranty on my ac unit. I would never, ever consider buying another Goodman product; further I would not recommend that anyone buy one of their units! They will not stand behind their products, and they will not last.
"My 2007 Goodman is a POS"
System installed when house was built in 2007. Almost immediately, I started having trouble. After about a dozen repair tech visits from various companies, one of them finally decided to change the compressor. This solved the issue for awhile and then the condensor fan motor went out. Had this replaced and not starting to have problems with the compressor again. I had wondered if it was just incompetent repair techs, but I have had several different ones come to troubleshoot and they all end up telling me the samething…Goodman is a pos.
We had the Goodman gsh130241a unit installed after our other was hit by lighting. Less than a year after it was installed the unit froze over and the ac company that did the insurance install said the coil was leaking so they replaced them. Since it was less than a year from the install there was no out of pocket for us. Then just 26 months later same issue again however this time we were our over $400 because it was over a year since the coils were replaced. Called and emailed Goodman and was asked to send in all my receipts and they would review it for reimbursement. I then filed a complaint with the Florida Department of Consumer Affairs and they also opened a case and followed up. I then received a letter from fdca stating that Goodman was going to follow up with a resolution and to work with them. Goodman's resolution was an offer of $148 and wanted us to sign a release letter not holding them liable…right. Then, just a few months later the same thing again. Coils leaking…so here we are now with a Goodman representative and the installers technicians at our house. This is still ongoing not sure what the resolution is going to be but at this point…stay far, far away from this company if you want a reliable ac unit!!!!