The Comfortmaker Performance is a single-stage, split system heat pump. Performance heat pumps are Energy Star qualified and are available with efficiencies of 13, 14 and 15 SEER and up to 8.5 HSPF. The unit has a scroll compressor and a copper tube/aluminum fin coil for efficient heat transfer. It also features a bi-flow filter drier, high and low pressure switches, and a solid state control with time-temperature defrost. The cabinet is constructed of galvanized steel with a baked-on powder coat finish for protection in all weather conditions.
A Comfortmaker heat pump was installed at my home on August 16, 2010. Two years and 7 months later, the service technician told me that the reversing valve was cracked and to replace it would cost $833.00. The coolant would cost $35/pound and require 13 pounds and the labor would be 4 hours, thus $833.00 for a Comfortmaker heat pump less that 3 years old. I called Comfortmaker customer service whereupon I received no satisfactory answers concerning how often this happened for this model or what could be the cause. There was no help whatsoever from customer service. This was entirely unsatisfactory as has been this Comfortmaker heat pump. The equipment was serviced every 6 months. Buyer beware, you will not get value from this equipment.