Coleman LX Air Conditioner Overview

I installed one of these on my home and love the system.

Roughly 5 years ago we had a licensed, reputable a/c company install a completely new Coleman ac system in our house. Unfortunately, every year, the circuit board in the air handler would break down and require replacement. It has been replaced at least 4 times now. Our technician has taken several other steps, as directed by Coleman, to try and troubleshoot and resolve the issue over these years, none of which helped. It really comes down to this air handler being a lemon. Our technician has tried to get Coleman to be helpful and cooperate and understand that he has done everything possible to fix, yet, he has stated that, "Coleman is unwilling to to pay any of the labor or anything for that matter". This is extremely disappointing from a customer service standpoint. Every year Coleman put off replacing the unit, and now they will do nothing. Very disappointed in this company, and will cease to buy any product from them from camping to everything else. This company does not back their product, And they prove that they are not willing to help even when it is obviously a product defect.

Not even 2 years old and the vapor coil has gone out and cost $ 900.00 to fix that is with the warranty.

Unit was installed in early summer and has worked very well with our existing furnace. Pleased with how well and how quickly it cooled our house. It looks very nice.

I have had this unit for six years and it's been a continuous nightmare Coleman has provided poor customer service and now that it is outside the original five year warranty they will do nothing. Even though they offered an extended warranty for another five years, because I did not fill out the paperwork for an extended warranty they dropped responsibility. If you have a warranty for 10 years then honor it. There's a reason that you offer it. Don't torture your customers in the filling out of extra paperwork. Coleman and their parent company are horrible. In six years I've had at least 20 service calls for this unit, it's been terrible. I would never purchase another.