The Coleman LX is a single-stage central air conditioner available in three models. The TCJF is a single-phase, 16.5 SEER Energy Star qualified unit; the TCJD is a 13 SEER unit available in both single and three phase models; and the 15 SEER DEX is a compact unit available in both single and three phase models. LX units feature MicroChannel coil technology, which increases efficiency by allowing for a superior heat exchange surface.
I installed one of these on my home and love the system.
Chris
Portland, OR
"Defective product, terrible customer service"
1.0 rating
Very Unsatisfied
Roughly 5 years ago we had a licensed, reputable a/c company install a completely new Coleman ac system in our house. Unfortunately, every year, the circuit board in the air handler would break down and require replacement. It has been replaced at least 4 times now. Our technician has taken several other steps, as directed by Coleman, to try and troubleshoot and resolve the issue over these years, none of which helped. It really comes down to this air handler being a lemon. Our technician has tried to get Coleman to be helpful and cooperate and understand that he has done everything possible to fix, yet, he has stated that, "Coleman is unwilling to to pay any of the labor or anything for that matter". This is extremely disappointing from a customer service standpoint. Every year Coleman put off replacing the unit, and now they will do nothing. Very disappointed in this company, and will cease to buy any product from them from camping to everything else. This company does not back their product, And they prove that they are not willing to help even when it is obviously a product defect.
Matt JW
Wisconsin
"Do not buy."
1.0 rating
Very Unsatisfied
Not even 2 years old and the vapor coil has gone out and cost $ 900.00 to fix that is with the warranty.
Carolyn
Norman, OK
"Works well"
5.0 rating
Very Satisfied
Unit was installed in early summer and has worked very well with our existing furnace. Pleased with how well and how quickly it cooled our house. It looks very nice.
B Vega
New Mexico
"Nightmare w/ Coleman"
1.0 rating
Very Unsatisfied
I have had this unit for six years and it's been a continuous nightmare Coleman has provided poor customer service and now that it is outside the original five year warranty they will do nothing. Even though they offered an extended warranty for another five years, because I did not fill out the paperwork for an extended warranty they dropped responsibility. If you have a warranty for 10 years then honor it. There's a reason that you offer it. Don't torture your customers in the filling out of extra paperwork. Coleman and their parent company are horrible. In six years I've had at least 20 service calls for this unit, it's been terrible. I would never purchase another.
There are questions from consumers on gardenweb.com and hvac-talk.com asking for opinions about the LX. Most of the responses are positive, with one person stating that it is a quiet, efficient unit. A couple of people recommend getting at least the mid-range model and not a lower model.
LX Warranty
Product registration is required within 90 days of installation for maximum warranty coverage. The warranty for the Coleman LX air conditioner is comprised of the following:
TCJF
10-year limited compressor warranty
10-year limited parts warranty
TCJD
10-year limited compressor warranty (1 phase)
5-year limited compressor warranty (3 phase)
5-year limited parts warranty (1 phase)
1-year limited parts warranty (3 phase)
DEX
10-year limited compressor warranty (1 phase)
5-year limited compressor warranty (3 phase)
5-year electric heat limited warranty (1 and 3 phase)
10-year limited parts warranty (1 phase)
1-year limited parts warranty (3 phase)
10-year parts warranties revert to 5 years if the system is not registered within 90 days of installation. Does not apply to 3-phase models or internet sales.
Best Heating & Cooling Products
See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more.
