The Coleman Echelon is a central air conditioner available in three models with an efficiency rating ranging from 16 to 18 SEER. The AC8B is a two-stage 18 SEER unit and was named an Energy Star Most Efficient 2015 product; the AC6B is a single stage, 16 SEER, Energy Star qualified unit; and the 16 SEER, multi-position TCHD is available in both single and three phase models. Echelon units feature the WhisperDrive comfort system, which reduces sound levels with a swept wing fan, sound enclose and composite base.
The system was put in the 1st of March 2016 and has been nothing but one problem after another. The first thing was the evaporation coil in air handler had to be replaced 3 months into operations. The next problem was that the heat strips were wired wrong. And now the defrosting cycle is not working properly. Total junk!
Thomas briggs
Pittsboro, NC
"Beware of micro-channel coils and Coleman customer service!"
1.0 rating
Very Unsatisfied
Micro-channel condenser coils failed on a two-year-old 3 ton package unit. These coils fail very frequently and probably warrant a recall. Local supplier got the coil from Coleman under warranty, but it took weeks because Coleman doesn't keep them in stock. We requested a labor allowance through multiple channels and Coleman's customer service was unresponsive. Don't buy anything with micro-channel coils and don't buy Coleman.
A Armstrong
Charleston, SC
"Quiet and attractive AC condensing unit"
5.0 rating
Very Satisfied
We needed a quiet condensing unit with a small rectangular footprint to place between our house and the neighbor. This met our needs perfectly. It is also very attractive and compact. The quality build is excellent and durable. I wish that it was even quieter than 69db, but it was the best out there at the time. I highly recommend this unit.
Don Czapski
Shaker Heights, OH
"Great System"
5.0 rating
Very Satisfied
I had a new Coleman AC5B system installed in my house complete with ductwork and a zoning package. I have two thermostats that control separate parts of the house to give me wonderful comfort and energy savings. It is quite comfortable and without one problem. I would recommend it to anybody as a system that will give you top quality at a reasonable cost.
F Taverna
Staten Island New York
"Great Unit"
5.0 rating
Very Satisfied
We had a cce dealer (coleman certified expert) install our system, so we knew that they were qualified to install such a complicated system. To date this system has saved used close to 1,800.00 in annual utilities. I have a Echelon 16 seer air conditioner with the modulating 98% efficiency furnace installed 2 years ago and I have been very pleased. This unit delivers the heating and cooling in my home just as the cce company promised and is much quieter than my old unit. We will definitely recommend this unit to our friends.
Gary Hamlet
Durham, NC
Other Echelon Reviews
A consumer on hvac-talk.com asked a question about which is the better unit, the Coleman Echelon or a similar Bryant model. Most of the responses favored the Echelon, with one professional stating that it has a better warranty, higher SEER, and lower upfront cost.
Echelon Warranty
Product registration is required within 90 days of installation for maximum warranty coverage. The warranty for the Coleman Echelon air conditioner is comprised of the following:
AC8B and AC6B
Lifetime limited compressor warranty
10-year limited parts warranty
TCHD
10-year limited compressor warranty (1 phase)
5-year limited compressor warranty (3 phase)
10-year limited parts warranty (1 phase)
1-year limited parts warranty (3 phase)
Parts warranties revert to 5 years if the system is not registered within 90 days of installation. Does not apply to 3-phase models or internet sales.
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